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Windows 7: BSOD Bugcode_usb_driver. Uploading dumpfile and sysinfo in thread.Help

12 Jul 2014   #21
13goyal

Windows 7 Professional x64
 
 

Could anybody please check out the files ive uploaded. It contains all the files asked for.


My System SpecsSystem Spec
.
12 Jul 2014   #22
derekimo

Microsoft Community Contributor Award Recipient

 
 

I'm still not getting much info from your dump,

What do you have plugged into your USB ports?

Unplug all devices from the USB ports before doing the following,

For the port, first, uninstall and reinstall the USB ports drivers.
  1. Right click on Computer icon > manage. It will open the computer management window.
  2. Click on "Device Manager" in the left pane, it will list all installed devices up.
  3. Expand "USB Serial Bus Controllers" by clicking on the triangle in front of it.
  4. Click on one item to select, then right click and uninstall.
  5. Do the same for all.
  6. Restart the computer.
  7. At restart, windows will auto configure the appropriate drivers.

You can try disabling selective suspend as well,

USB Selective Suspend - Turn On or Off

Let us know how things go.
My System SpecsSystem Spec
12 Jul 2014   #23
13goyal

Windows 7 Professional x64
 
 
USD drivers reinstall

hey,

Ive tried what you have just suggested. Last time it did not work and my laptop kept turning up BSOD.

However, ive done the same drill again. lets see how it goes. Could you, in the meanwhile, have another go at the info i posted to see if you find anything elsE?
My System SpecsSystem Spec
.

12 Jul 2014   #24
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by 13goyal View Post
hey,

Ive tried what you have just suggested. Last time it did not work and my laptop kept turning up BSOD.

However, ive done the same drill again. lets see how it goes. Could you, in the meanwhile, have another go at the info i posted to see if you find anything elsE?
Let's see if that helps, I don't see anything else.

What do you have plugged into your USB ports?
My System SpecsSystem Spec
13 Jul 2014   #25
13goyal

Windows 7 Professional x64
 
 
DID not help

Reinstalling the USB drivers did not help.

I dont have anything plugged into the USB ports excepts a Belkin cooling pad at times which ive had just for a month now while the BSOD problem has been there since 5 months.
My System SpecsSystem Spec
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 BSOD Bugcode_usb_driver. Uploading dumpfile and sysinfo in thread.Help




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