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Windows 7: BSOD randomly and I don't know why

04 Jul 2014   #1
Broculos

Windows 7 ultimate 64-bit
 
 
BSOD randomly and I don't know why

Good night everybody.

I am doing this thread because as my thread title says, "BSOD randomly and I don't know why".
I have done everything that you guys said here: Blue Screen of Death (BSOD) Posting Instructions and here it is:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: -
Additional information about the problem:
BCCode: 124
BCP1: 00000000
BCP2: 85DDA01C
BCP3: B6000000
BCP4: 00100125
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\042611-20280-01.dmp
C:\Users\sykes\AppData\Local\Temp\WER-45973-0.sysdata.xml

I hope you guys can help.

Farewell and thank you


My System SpecsSystem Spec
.
04 Jul 2014   #2
carwiz

Windows 7 Pro-x64
 
 

Your ATI video driver is being flagged as incorrect even though it may be an updated version. It appears that this driver is causing the problem. Try updating Windows to SP1.


0x0000007E - SYSTEM_THREAD_EXCEPTION_NOT_HANDLED - a system thread generated an exception that the error handler did not catch.

Code:
 
fffff880`1005d000 fffff880`10f6d000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Thu Apr 17 21:13:16 2014 (53508A3C)
    CheckSum:         00EAEEE6
    ImageSize:        00F10000
My System SpecsSystem Spec
04 Jul 2014   #3
Broculos

Windows 7 ultimate 64-bit
 
 

And how can I "updating Windows to SP1."
My System SpecsSystem Spec
.

04 Jul 2014   #4
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

We need more information to analyze your logs. Follow Blue Screen of Death (BSOD) Posting Instructions, let the tool run until it has completely finished and then upload the new logs.
My System SpecsSystem Spec
04 Jul 2014   #5
Broculos

Windows 7 ultimate 64-bit
 
 

Well, all ready done option 1.
About option 2, I really don't know what to do, it says to go to "If you have not already, then please follow this first: Dump Files - Configure Windows to Create on BSOD" but what should I do when i follow the link? Should I do a Dump File on BSOD, or a Small memory dump (Minidump) File on BSOD, or a Kernel memory dump File on BSOD, i really don't know what to do so ill just wait for you guys to anwser...
My System SpecsSystem Spec
04 Jul 2014   #6
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Quote   Quote: Originally Posted by Broculos View Post
And how can I "updating Windows to SP1."
Through Windows Updates.
My System SpecsSystem Spec
04 Sep 2014   #7
Broculos

Windows 7 ultimate 64-bit
 
 

Quote   Quote: Originally Posted by Boozad View Post
Quote   Quote: Originally Posted by Broculos View Post
And how can I "updating Windows to SP1."
Through Windows Updates.
Hey im sorry for not being here but I wasn't able to use my pc til today.
The person who used my pc says that the blue screen steel occurs after updating windows to sp1.
It occurs like 2 times in a week.
What can I do more to help you guys helping me to solve this problem please.
My System SpecsSystem Spec
08 Sep 2014   #8
Broculos

Windows 7 ultimate 64-bit
 
 

Hey, so happened again today:

"Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2070

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF8800F2D7DBB
BCP3: FFFFF88003EAF368
BCP4: FFFFF88003EAEBC0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\090914-31715-01.dmp
C:\Users\Puto Gustavo\AppData\Local\Temp\WER-81245-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
"

Help please...
My System SpecsSystem Spec
18 Sep 2014   #9
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

The logs you provided in the original post are incomplete. Rerun the tool until it has completely finished and upload the new logs.
My System SpecsSystem Spec
18 Sep 2014   #10
Broculos

Windows 7 ultimate 64-bit
 
 

Here you have it updated.
My System SpecsSystem Spec
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 BSOD randomly and I don't know why




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