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#1
Blue Screen Dump for Product 768_1
A day or so after installing Windows 7, one of my apps experienced an issue (Adobe I believe, but not sure) and went out to get an update. Afterwards, whenever I click the shutdown button, I get a blue screen dump message that reads as follows:
Files that help describe the problem:
C:\Windows\Minidump\102909-29515-01.dmp
C:\Users\DellXPS\AppData\Local\Temp\WER-217543-0.sysdata.xml
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1000008e
BCP1: C0000046
BCP2: 82E958D8
BCP3: A974F568
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\102909-29515-01.dmp
C:\Users\DellXPS\AppData\Local\Temp\WER-217543-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
After I get this, the machine reboots successfully. I think it might be a registry problem, so I ran Norton V3 registry cleaner, but it found no issues.
Anyone have any ideas?