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Windows 7: Random BSOD in WIndows 7 Kernel-Power Event ID 41

30 Jul 2014   #21
DrillHead

Windows 7 Home Premium 64 bit (retail) and Windows XP SP3 dual boot config
 
 

Apparently I missed some events. Went to shutdown the PC last night and it hung up at the "shutting down" screen again. I rebooted and checked the event viewer to find 3 critical errors had occurred in the last 7 days. 1 I remember was due to the power blinking off for a second which caused a reboot. The second I was unaware of. My son said it hung up when he restarted after a windows update. 3rd was from last night. Here are the log files.

Any advice is appreciated. I had really hoped this was fixed. :-(


My System SpecsSystem Spec
.
31 Jul 2014   #22
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

I see only one error, repeating over and over.
Quote:
Event[57125]:
Log Name: System
Source: iaStorV
Date: 2014-07-30T08:44:08.352
Event ID: 9
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: Chloe3
Description:
The device, \Device\Ide\iaStor0, did not respond within the timeout period.
It is Intel Rapid Storage, which is used as RAID there.
Code:
Name    Intel(R) ICH8R/ICH9R/ICH10R/DO SATA RAID Controller
Driver    c:\windows\system32\drivers\iastorv.sys (8.6.2.1014, 400.88 KB (410,496 bytes), 4/11/2014 8:07 PM)
RAID is always problematic. And you have three HDDs, two 1 TB ones and one is of 250 GB. In such a situation, you dont need RAID. To get a permanent solution of this issue, it is the best to break RAID.

Boot into the BIOS. Change the storage controller mode from RAID to AHCI. If AHCI is not available, change it to ATA/IDE whichever is available. Also if there is anything line Intel Smart Response, Intel Rapid Storage etc options, disable them too.

But now windows will not boot at all. Because windows cannot boot to windows if the storage controller mode is changed from that on which it was originally installed. So the way now is to perform a clean install.

Seeing the age of the computer, it would be the best for you to get a driver control clean install following Clean Reinstall - Factory OEM Windows 7 .

So, if there is anything valuable in the C drive, move it to elsewhere, then Break RAID and have a clean install.

Laborious, time consuming, but the best way to deal with this issue.
My System SpecsSystem Spec
31 Jul 2014   #23
DrillHead

Windows 7 Home Premium 64 bit (retail) and Windows XP SP3 dual boot config
 
 

Quote   Quote: Originally Posted by DrillHead View Post
There were also numerous occurrences on the following error:

IaStorV, Event ID = 9. And the details show this:

The device, \Device\Ide\iaStor0, did not respond within the timeout period.

Could this be causing/contributing to the problems?
I suspected this was a clue 2 weeks ago...
UUHHHHGGGGG!!!!!!!!!! Not what I wanted to hear. But thank you anyways.

Will breaking RAID change my ability to access my other drives? Do I need to wipe the whole drive or just reinstall on my C:/ partition?
My System SpecsSystem Spec
.

31 Jul 2014   #24
DrillHead

Windows 7 Home Premium 64 bit (retail) and Windows XP SP3 dual boot config
 
 

A couple more questions; I guess a clean install of 7 on my C:/ drive will render my apps on my D:/ drive useless. Is that correct?

What is the long term harm of leaving it as is and just learning to deal with it? (just curious)...
My System SpecsSystem Spec
31 Jul 2014   #25
DrillHead

Windows 7 Home Premium 64 bit (retail) and Windows XP SP3 dual boot config
 
 

In the BIOS or setup screen all 3 of my drives are listed as "non RAID disk"s. In the boot screen each drive is followed by the statement "this drive is controlled by the RAID bios".

Please help me understand this. Could the error actually be related to the add in PCI RAID controller I am using to connect these 2 extra drives? What would happen if I attached all of my hard drives directly the SATA ports on the motherboard and attached my CD and DVD drives to the add in controller instead?

I really want to understand. I realize I have posted 3 times with multiple questions. I would really appreciate if you could address each of those questions.

Thanks in advance Arch!
My System SpecsSystem Spec
01 Aug 2014   #26
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Breaking RAID will not loss any accessibility to any other HDD.

If D:/Apps is the location where the programs are installed, it will become useless. But if it contains any other sort of files, nothing will be changed for them.

If you keep RAID, the computer will continue to crash. Gradually the magnitude will increase.

In reply to your post #25, I am explaining my apology. I would request my guru essenbe to guide you in the right way.
My System SpecsSystem Spec
01 Aug 2014   #27
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

DrillHead, I am not really a Guru, I just impersonate one occasionally. Arc likes to call me that. If you would, please fill out your system specs, in as much detail as you can. In the meantime I am going to look at your log file in the first post and see what I can see. Also please explain what you mean when you talk about your pcie card. Do you have a raid card installed? Maybe this will help.
Please fill out your System Specs

information   Information
Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs

Also, could you please give me the manufacturer and model number of your hard drives.
My System SpecsSystem Spec
01 Aug 2014   #28
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

This is the page for your raid controller card. First at the bottom of the page under tech support they say you can click the link and get updated drivers. See if you can get drivers for it, some cards have raid drivers, which you most likely have and non raid drivers. If they do, download both.
VIA VT6421 - Serial RAID Controller - VIA Technologies, Inc.
My System SpecsSystem Spec
01 Aug 2014   #29
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Also, would you please go into bios and try to find the sata controller. Dell hides things and locks down the bios pretty tight and it may be a sub menu od another item, but you should find something to the effect of storage controllers or storage configuration. I don't want you to change anything right now, I just want you to tell me what the sata controller is set to (Raid, IDE or AHCI) and also tell me the options you have, ie. do you have all three options Raid, IDE and AHCI. If you will notice in this quote, it appears your controller is set to IDE

Quote:
There were also numerous occurrences on the following error:

IaStorV, Event ID = 9. And the details show this:

The device, \Device\Ide\iaStor0, did not respond within the timeout period.

Could this be causing/contributing to the problems?
My System SpecsSystem Spec
01 Aug 2014   #30
DrillHead

Windows 7 Home Premium 64 bit (retail) and Windows XP SP3 dual boot config
 
 

Thanks Arc. Hi Essenbe. I updated my system specs.

I have the VIA VT6421 card in 1 of my PCI slots. I originally added it for the IDE port to connect the 750MB Zip drive. I use this drive to transfer samples from my Roland SP808 to my PC for editing in XP. On the 1TB Seagate drive I have 2 partitions. 1 Is my XP OS and the other is my applications from XP and some other files. The 250GB Seagate drive is the original drive that came with the PC From Dell. I had some issues with it years ago and it wouldn't boot at all. I added the 1TB drive then with a clean install and kept the old drive connected for access to my older data.

Windows 7 is on the WD Black drive on the C partition. I have a D partition as well where I install my apps and store other files.

I still use XP by changing the boot sequence in the BIOS and booting to the other drive. My Windows 7 partitions on the WD drive are hidden from XP to preserve my backups.

Let me know what else you need. And thanks in advance for your help Mr.Guru impersonator. :-)
My System SpecsSystem Spec
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 Random BSOD in WIndows 7 Kernel-Power Event ID 41




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