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Windows 7: 2 BSOD:IRQL_NOT_LESS_OR_EQUAL and SYSTEM_SERVICE_EXCEPTION

30 Jul 2014   #11
Chuppy

64 bit Window 7 Home Premium
 
 

Can i delete the cbs log?


My System SpecsSystem Spec
.
30 Jul 2014   #12
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please don't delete the original - but you can delete the old data you copied to the desktop
My System SpecsSystem Spec
30 Jul 2014   #13
Chuppy

64 bit Window 7 Home Premium
 
 

Here is the new CBS file
btw can i post my dumpfile?
My System SpecsSystem Spec
.

30 Jul 2014   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The SFC scan and CheckSUR scans completed without finding anything wrong - which is a little surprising.
The latest attempt to install SP1 gave rise to the following errors...
Code:
Line 741: 2014-07-30 18:35:52, Error                 CBS    SPI: (SPIRegQueryDWORDValue:413)Failed to query registry value: ComponentsRemoved er=0x2
 Line 1338: 2014-07-30 18:35:56, Error                 CBS    SPI: (SPCVerifyTrust:1664)Failed to CryptCATAdminCalcHashFromFileHandle GLE=0x57
 Line 1346: 2014-07-30 18:35:56, Error                 CBS    SPI: (SPIRegQueryDWORDValue:413)Failed to query registry value: UploadDisableFlag er=0x2
 Line 1349: 2014-07-30 18:35:56, Error                 CBS    SPI: (SPIRegQueryDWORDValue:400)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
 Line 1350: 2014-07-30 18:35:56, Error                 CBS    SPI: (SPIRegQueryDWORDValue:400)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
 Line 1351: 2014-07-30 18:35:56, Error                 CBS    SPI: (SPIRegQueryDWORDValue:400)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
 Line 1352: 2014-07-30 18:35:56, Error                 CBS    SPI: (SPIRegQueryDWORDValue:400)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
 Line 1404: 2014-07-30 18:36:20, Error                 CBS    SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
 Line 1406: 2014-07-30 18:36:20, Error                 CBS    SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
 Line 1408: 2014-07-30 18:36:20, Error                 CBS    SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
 Line 1410: 2014-07-30 18:36:20, Error                 CBS    SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
 Line 1412: 2014-07-30 18:36:20, Error                 CBS    SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
 Line 1414: 2014-07-30 18:36:20, Error                 CBS    SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
 Line 1416: 2014-07-30 18:36:20, Error                 CBS    SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
 Line 1418: 2014-07-30 18:36:20, Error                 CBS    SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
 Line 1434: 2014-07-30 18:36:22, Error                 CBS    SPI: (SPIRegQueryStringValue:700)Failed to query registry value: MiscString2 er=0x2
 Line 1435: 2014-07-30 18:36:22, Error                 CBS    SPI: (CSystem::GetMachineName:395)Failed to query machine name from RAC hr=0x80070002
 Line 19570: 2014-07-30 18:38:20, Error                 CBS    Exec: Failed to pre-stage package: Package_for_KB976933~31bf3856ad364e35~amd64~cs-CZ~6.1.7601.17514, file: driverquery.exe.mui, source: \\?\C:\windows\SoftwareDistribution\Download\19b53483b79dbd4efbf89b4fc7b270d4\x86_microsoft-windows-driverquery.resources_31bf3856ad364e35_6.1.7601.17514_zh-tw_629c565e05231ebc\driverquery.exe.mui, sandbox: (null) [HRESULT = 0x800f081f - CBS_E_SOURCE_MISSING]
 Line 19574: 2014-07-30 18:38:20, Error                 CBS    Failed to pre- stage package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514 [HRESULT = 0x800f081f - CBS_E_SOURCE_MISSING]
 Line 19577: 2014-07-30 18:38:20, Error                 CBS    Failed to process Multi-phase execution. [HRESULT = 0x800f081f - CBS_E_SOURCE_MISSING]
I need to dig deeper to see what's happening - it'll have to wait until tonight.
See you then!
My System SpecsSystem Spec
31 Jul 2014   #15
Chuppy

64 bit Window 7 Home Premium
 
 

So any success?
My System SpecsSystem Spec
31 Jul 2014   #16
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Please attach the setupapi_dev.log - it should be in C:\Windows\inf

if you cannot find C:\Windows\inf\setupapi_dev.log - see if there is a setupapi.setup.log on your machine, please post that file.

There is a permissions issue and the above log might narrow it down the specific device.

Thanks,

Bill
.
My System SpecsSystem Spec
02 Aug 2014   #17
Chuppy

64 bit Window 7 Home Premium
 
 

i seem to unable to find the file
My System SpecsSystem Spec
02 Aug 2014   #18
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Ok, try this:

Navigate to C:\Windows\inf in Explorer
Click Organize on the action bar
Select Folder options
Click the view tab
pick Attachment 327832 Show hidden files...
Clear Attachment 327833 Hide system files (answer yes if prompted)
OK out of folder options
Type setup ext:log in the Explorer search box

Can you find either log this way? It might have been a hidden file.

If you found it, please attach it, then reset your folder views back to normal
Tick Attachment 327834 Hide system files
Pick Attachment 327832 Don't show hidden files....
Ok out of folder options
If you can't locate the file, we'll have to try something else.

I'll be away for a few days, I'll see how things have progressed when I return.
My System SpecsSystem Spec
03 Aug 2014   #19
Chuppy

64 bit Window 7 Home Premium
 
 

Is it setupapi.dev?

Should i make a new thread concerning overheating?
My System SpecsSystem Spec
04 Aug 2014   #20
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I'm a little confused now - I re-downloaded your original CBS data, and can't find the error there - it's always possible that I confused your report and someone else's.
There's no defined errors in what I'm seeing now.

I really have no experience reading the setupapi logs - you may be better off waiting for SB to get back than me fumbling around!
My System SpecsSystem Spec
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 2 BSOD:IRQL_NOT_LESS_OR_EQUAL and SYSTEM_SERVICE_EXCEPTION




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