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Windows 7: BSOD using laptop during vacation

08 Jul 2014   #1
dannyboy212

Windows 7 Home Premium x64
 
 
BSOD using laptop during vacation

Hi. I went on vacation with the family two weeks ago and tried connecting to the wifi at the place. None of the laptops we had could connect, only mobile devices could. So I turn off my laptop and come back five hours later. I turn it on, take a shower, and come back to it turned off. Nobody had touched it. The problem kept occurring every time I turned it on. I never saw it actually turn off by itself until I got home. It was BSOD with no specific error. Just BCCode 7A every time. It usually happened when my computer was idle (I tested it overnight by leaving the LoL launcher on and it didn't BSOD) but now it also happens when my laptop overheats. I already tried chkdsk /r. I think it might be my memory.

tl;dr

My laptop started BSODing while afk/overheat for no known reason. Didn't change any settings (except msconfig startup programs) or update anything. Tried system restore and it didn't work either.





Most recent crash report upon boot:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 7a
BCP1: 0000000000000020
BCP2: FFFFFFFFC000009D
BCP3: FFFFFA8005C007C8
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\070814-30544-01.dmp
C:\Users\Administrator\AppData\Local\Temp\WER-72041-0.sysdata.xml

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My System SpecsSystem Spec
.
08 Jul 2014   #2
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Okay so i have had a look and i think its Memory Related.

Please can you run a Disk Check for Every Drive you have in your system.

Disk Check

And also try Memtest+

RAM - Test with Memtest86+

Be sure to tell me how it goes.
My System SpecsSystem Spec
08 Jul 2014   #3
dannyboy212

Windows 7 Home Premium x64
 
 

Alright so I just opened up my laptop and found a stick of ram that somehow fell out and plugged it back in. Do you think this was the cause of my problems?
My System SpecsSystem Spec
.

08 Jul 2014   #4
carwiz

Windows 7 Pro-x64
 
 

Those can't just fall out so it wasn't inserted correctly. That would definitely cause errors.
My System SpecsSystem Spec
08 Jul 2014   #5
dannyboy212

Windows 7 Home Premium x64
 
 

Last person that touched it was the tech sent in from dell or someone like that to replace my heatsink. Was working perfectly fine until just one day it decided to pop out. Maybe the car ride bumped it out? :\
My System SpecsSystem Spec
12 Jul 2014   #6
dannyboy212

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by HarriePateman View Post
Okay so i have had a look and i think its Memory Related.

Please can you run a Disk Check for Every Drive you have in your system.

Disk Check

And also try Memtest+

RAM - Test with Memtest86+

Be sure to tell me how it goes.

Okay so I did chkdsk and it said something about it being clean. Then I did memtest86 and got 8 passes no errors. My laptop still gives me bsod out of nowhere usually when it's overheating. It's overheated plenty of times before but never gave me this.
My System SpecsSystem Spec
12 Jul 2014   #7
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Overheating could be your problem.

Over time the System will get weaker.
My System SpecsSystem Spec
12 Jul 2014   #8
dannyboy212

Windows 7 Home Premium x64
 
 

Anything I can do about this since it's a laptop? Or do I have to buy a new one
My System SpecsSystem Spec
12 Jul 2014   #9
HarriePateman

Windows 7 Ultimate 64-bit
 
 

My System SpecsSystem Spec
17 Jul 2014   #10
dannyboy212

Windows 7 Home Premium x64
 
 

Okay well today i got bccode F4 after windows tried to update. Every time I shut off my computer and start it up, it would always try to configure windows for update, hit 11% and then "failure to configure changes" pops up and computer restarts. The second time it turns on, it hits 35% and just skips to login screen. Except this time it didnt even hit 11% before it blue screened.
My System SpecsSystem Spec
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 BSOD using laptop during vacation




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