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Windows 7: My PC blue screens when I turn it on

08 Jul 2014   #1
xnyk

windows 7 x64 ultimate
 
 
My PC blue screens when I turn it on

Here's the stuff


My System SpecsSystem Spec
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08 Jul 2014   #2
derekimo

Microsoft Community Contributor Award Recipient

 
 

It's Norton AV causing it,

Code:
Unable to load image \??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SYMEVENT64x86.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEVENT64x86.SYS
 SYMEVENT64x86+0x269f0
Driver Reference Table - SYMEVENT64x86.SYS

For the time being, uninstall your Anti-Virus,

AV Uninstallers

And Install Microsoft Security Essentials which we know doesn't cause BSOD's.
My System SpecsSystem Spec
08 Jul 2014   #3
carwiz

Windows 7 Pro-x64
 
 

After installing MSE, make sure it's updated then run a full scan.

You might also want to run Malwarebytes AM (MBAM). Don't select the trial or activation. Use the free version.
My System SpecsSystem Spec
.

08 Jul 2014   #4
xnyk

windows 7 x64 ultimate
 
 

Okay, so we're saying that it's the Norton making it BSOD?
My System SpecsSystem Spec
09 Jul 2014   #5
carwiz

Windows 7 Pro-x64
 
 

That's what it looks like from here.

The driver called a security API then sent something via TCIP (internet). It then tried to cover-up memory and caused a page fault. Don't know what it was sending or why.
My System SpecsSystem Spec
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 My PC blue screens when I turn it on




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