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Windows 7: BSOD on start up when loading desktop - wdf010000.sys

09 Jul 2014   #1
lynney45

Windows 7 Professional
 
 
BSOD on start up when loading desktop - wdf010000.sys

Hi all, i am getting a BSOD after booting when loading desktop, which is intermittent. On average the BSOD occurs 1 in every 5 times i boot the PC. I have uploaded the zip file with all dump logs. Can anyone tell me what the issue may be please?

Many Thanks

Paul


My System SpecsSystem Spec
.
09 Jul 2014   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to the forum lynney45,

Perform a Clean boot:Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
  • Click on the
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow
Full tutorial here:Make scans with the following:

Kaspersky TDSSKillerESET online scanner:
Code:
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Thu Jul 10 00:40:41.000 2014 (UTC + 6:00)
System Uptime: 0 days 0:00:20.843
BugCheck D1, {be, 2, 0, fffff88000edd85b}
*** WARNING: Unable to verify timestamp for FLxHCIc.sys
*** ERROR: Module load completed but symbols could not be loaded for FLxHCIc.sys
Probably caused by : FLxHCIc.sys ( FLxHCIc+3fd5 )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  svchost.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Thu Jul 10 00:19:17.698 2014 (UTC + 6:00)
System Uptime: 0 days 0:00:23.542
BugCheck D1, {58, 2, 0, fffff88000ec585b}
*** WARNING: Unable to verify timestamp for FLxHCIc.sys
*** ERROR: Module load completed but symbols could not be loaded for FLxHCIc.sys
Probably caused by : FLxHCIc.sys ( FLxHCIc+3fd5 )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Wed Jul  9 06:11:36.187 2014 (UTC + 6:00)
System Uptime: 0 days 0:00:21.030
BugCheck D1, {58, 2, 0, fffff88000edd85b}
*** WARNING: Unable to verify timestamp for FLxHCIc.sys
*** ERROR: Module load completed but symbols could not be loaded for FLxHCIc.sys
Probably caused by : FLxHCIc.sys ( FLxHCIc+3fd5 )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Wed Jul  9 05:41:59.171 2014 (UTC + 6:00)
System Uptime: 0 days 0:00:20.904
BugCheck D1, {520a, 2, 0, fffff88000e4806d}
*** WARNING: Unable to verify timestamp for FLxHCIc.sys
*** ERROR: Module load completed but symbols could not be loaded for FLxHCIc.sys
Probably caused by : FLxHCIc.sys ( FLxHCIc+3fd5 )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Wed Jul  9 05:37:14.218 2014 (UTC + 6:00)
System Uptime: 0 days 0:00:20.950
BugCheck D1, {e56c6966, 2, 0, fffff8800101206d}
*** WARNING: Unable to verify timestamp for FLxHCIc.sys
*** ERROR: Module load completed but symbols could not be loaded for FLxHCIc.sys
Probably caused by : FLxHCIc.sys ( FLxHCIc+3fd5 )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Drivers:

Please check for possible driver updates on:

FLxHCIc.sys Mon Oct 3 15:14:19 2011 (4E897CEB)
Fresco Logic xHCI (USB3) Device Driver
Driver Reference Table - FLxHCIc.sys

FLxHCIh.sys Mon Oct 3 15:14:28 2011 (4E897CF4)
Fresco Logic xHCI USB 3.0 Hub Device Driver - OEM ONLY; none at - FRESCO LOGIC INC.===Leap into SuperSpeed===
Driver Reference Table - FLxHCIh.sys

dne64x.sys Tue Nov 11 07:01:24 2008 (4918D964)
Citrix Deterministic Network Enhancer Miniport or Cisco Systems VPN Client
Driver Reference Table - dne64x.sys

PxHlpa64.sys Wed Jun 24 05:16:35 2009 (4A416253)
Sonic CD/DVD driver (used by many different CD/DVD programs)
Driver Reference Table - PxHlpa64.sys

Sometimes drivers remain, not completely uninstalled. Follow this tutorial for complete removal of drivers of the particular program: How to Clean Left Over Driver Files with Driver SweeperPlease remove all Gigabyte software from the system.

AppleCharger.sys Thu Oct 25 06:51:02 2012 (50888CF6)
GIGABYTE On/Off Charge driver. See here for details - GIGABYTE ON/OFF Charge [br] May cause BSOD on Win7/8 systems - uninstall to test (haven't seen recently (15Jan2013))
Driver Reference Table - AppleCharger.sys

gdrv.sys Fri Mar 13 09:22:29 2009 (49B9D175)
Gigabyte Easy Saver - mobo power utility driver
Driver Reference Table - gdrv.sys

Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows you to remove leftover registry:-Also as testing purpose, use MSE instead of Avast!

Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability
compared to other antivirus or internet security software. It is free and lightweight:-
warning   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.


Run Disk Check on your Hard Drive for file system errors and bad sectors on it:Keep us posted.
My System SpecsSystem Spec
10 Jul 2014   #3
lynney45

Windows 7 Professional
 
 

I followed each of the steps in sequence. It wasnt until i ran the driver sweeper program until the issue was resolved. I think the bsod may have been to do with some files not being completely removed from a previous driver version of my amd graphics card.

I have rebooted about 20 times to test stability and have had no more bsod's

Many thanks for your help kookat! Great forum and fast and indepth support!

This thread can be closed

Cheers
Paul
My System SpecsSystem Spec
.

10 Jul 2014   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Glad to have helped.

Please come back to the thread if you have any problems.

Good luck!
My System SpecsSystem Spec
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 BSOD on start up when loading desktop - wdf010000.sys




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