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Windows 7: BSOD restarting PC, error

09 Jul 2014   #1
Teburninator

Windows 7 Ultimate x64
 
 
BSOD restarting PC, error

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 4105

Additional information about the problem:
BCCode: 1000009f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA8009E03730
BCP4: FFFFF80000B9C510
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

I was unable to copy anything from the PC as I got back to only see the windows has recovered from an unexpected shutdown. Is there anything I can do to help diagnose the problem?

Using a 'minidump viewer' I believe it is due to 'ntoskrnl.exe' Thanks for your help in addressing this!


My System SpecsSystem Spec
.
09 Jul 2014   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to the forum

First try booting into safe mode:

Start your computer in safe mode - Windows Help

If successful, do the below:

Quote:
Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:Perform a Clean boot:
My System SpecsSystem Spec
10 Jul 2014   #3
Teburninator

Windows 7 Ultimate x64
 
 

Will do, I'll let you know the results tomorrow.
My System SpecsSystem Spec
.

10 Jul 2014   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Take your time
My System SpecsSystem Spec
Reply

 BSOD restarting PC, error




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