BSOD restarting PC, error


  1. Teburninator
    Posts : 2
    Windows 7 Ultimate x64
       New #1

    BSOD restarting PC, error


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 4105

    Additional information about the problem:
    BCCode: 1000009f
    BCP1: 0000000000000004
    BCP2: 0000000000000258
    BCP3: FFFFFA8009E03730
    BCP4: FFFFF80000B9C510
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    I was unable to copy anything from the PC as I got back to only see the windows has recovered from an unexpected shutdown. Is there anything I can do to help diagnose the problem?

    Using a 'minidump viewer' I believe it is due to 'ntoskrnl.exe' Thanks for your help in addressing this!
      My Computer
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  3. koolkat77
    Posts : 15,026
    Windows 10 Home 64Bit
       New #2

    Welcome to the forum

    First try booting into safe mode:

    Start your computer in safe mode - Windows Help

    If successful, do the below:

    Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:

    Perform a Clean boot:
      My Computer
    Quote Quote

  4. Teburninator
    Posts : 2
    Windows 7 Ultimate x64
    Thread Starter
       New #3

    Will do, I'll let you know the results tomorrow.
      My Computer
    Quote Quote

  6. koolkat77
    Posts : 15,026
    Windows 10 Home 64Bit
       New #4

    Take your time :)
      My Computer
    Quote Quote

 

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