Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Unknown BSOD causes laptop to freeze, sometimes horizontal BSOD

10 Jul 2014   #11
MOAVG

Windows 7 home premium 64-bit
 
 

I've just had another BSOD, and it was the same before. still no dump files.
What is IRQL_NOt_LESS_OR_EQUAL?
thank you,


My System SpecsSystem Spec
.
11 Jul 2014   #12
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Quote:
This Stop message indicates that a kernel-mode process or driver attempted to access a memory address to which it did not have permission to access. The most common cause of this error is an incorrect or corrupted pointer that references an incorrect location in memory. A pointer is a variable used by a program to refer to a block of memory. If the variable has an incorrect value in it, the program tries to access memory that it should not. When this occurs in a user-mode application, it generates an access violation. When it occurs in kernel mode, it generates a STOP 0x0000000A message. If you encounter this error while upgrading to a newer version of Windows, it might be caused by a device driver, a system service, a virus scanner, or a backup tool that is incompatible with the new version.
My System SpecsSystem Spec
11 Jul 2014   #13
MOAVG

Windows 7 home premium 64-bit
 
 

Quote   Quote: Originally Posted by HarriePateman View Post
Quote:
This Stop message indicates that a kernel-mode process or driver attempted to access a memory address to which it did not have permission to access. The most common cause of this error is an incorrect or corrupted pointer that references an incorrect location in memory. A pointer is a variable used by a program to refer to a block of memory. If the variable has an incorrect value in it, the program tries to access memory that it should not. When this occurs in a user-mode application, it generates an access violation. When it occurs in kernel mode, it generates a STOP 0x0000000A message. If you encounter this error while upgrading to a newer version of Windows, it might be caused by a device driver, a system service, a virus scanner, or a backup tool that is incompatible with the new version.
huh, interesting, I didn't know that. But I guess it's a good of place to start, so I guess the next thing is how do we prevent STOP 0xA?
thank you!
Samuel
My System SpecsSystem Spec
.

11 Jul 2014   #14
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Did you follow any of the steps I posted?
My System SpecsSystem Spec
11 Jul 2014   #15
MOAVG

Windows 7 home premium 64-bit
 
 

yeah, I did. I am running a RAID setup, but I'm not sure about how to find any substitute drivers. I think that's the part that's slightly confusing. Do I need to uninstall the graphics drivers and re-install them?
thank you,
Samuel
My System SpecsSystem Spec
12 Jul 2014   #16
MOAVG

Windows 7 home premium 64-bit
 
 

I wanted to give you an update, I disabled the driver verifier, and I was able to install the newest windows update. But, I'm still confused about the driver substitution
-Samuel
My System SpecsSystem Spec
12 Jul 2014   #17
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Get in touch with the manufacturer/vendor of the laptop and ask them if they can supply you with the relevant updated drivers for your graphics adapters as the ones that are installed are causing BSODs. Point them to this thread if necessary.
My System SpecsSystem Spec
14 Jul 2014   #18
MOAVG

Windows 7 home premium 64-bit
 
 

Quote   Quote: Originally Posted by Boozad View Post
Get in touch with the manufacturer/vendor of the laptop and ask them if they can supply you with the relevant updated drivers for your graphics adapters as the ones that are installed are causing BSODs. Point them to this thread if necessary.
Thanks, I'll find the order number and I'll get in touch with them this week. I'll let you know what happens!
-Samuel
My System SpecsSystem Spec
14 Jul 2014   #19
MOAVG

Windows 7 home premium 64-bit
 
 

Also, I received another blue screen, this time it was a horizontal one. There wasn't a stop error, or at least I couldn't tell because of the bsod. I imagine this is the cause of the graphics?
My System SpecsSystem Spec
22 Jul 2014   #20
MOAVG

Windows 7 home premium 64-bit
 
 

Just to let you all know, I am corresponding with the people at CyberPowerPC. Hopefully I will be able to get this blue screen settled, and I'll keep you all up to date.
My System SpecsSystem Spec
Reply

 Unknown BSOD causes laptop to freeze, sometimes horizontal BSOD




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD Screen freezes with red/blue/yellow horizontal lines then BSOD
This normally happens when I first start using the computer for the day. Sometimes when it happens there is a sound to it when it freezes but not always. Once the computer is going good for around 15-20mins then it no longer happens until the next reboot.
BSOD Help and Support
BSOD 0x00000116, sometimes horizontal white lines on rebot
Good evening all, I've been troubleshooting this for months... This BSOD has been mostly random, but can be more often reproduced during act transitions in Diablo III, although it seems to have thrown it less often recently. Sometimes it can happen after browsing in chrome or watching videos...
BSOD Help and Support
Horizontal White Lines on Screen, Some times bsod when I try log in.
Hello everyone my computer that I built two years ago seems to be having some trouble that started over night. The Problem: When I start up the computer, white horizontal (almost bar code like) lines cover the screen. (Image uploaded). Some times it will bsod when i try log in some times it...
BSOD Help and Support
Laptop Problem with horizontal lines
Hi, I have a Laptop of 4 years old.Windows 7 is not opened so so that i went to a technical person he told me Hard Disk Problem.So i purchase the new hard disk. that also when i try to install BIOS will open good and i am trying to install the Windows software its showing the HORIZONTAL LINES...
General Discussion
green horizontal line on laptop
I own a dell inspiron 1545 laptop. it has a bright green horizontal line going down the middle of the screen. There is only one thin line. If anyone know how to fix this please help. Thank you - Austin
General Discussion
BSOD fix causing laptop to completely freeze
My laptop was receiving the irql not less or equal BSOD and I think I was able to find the problem, it was a corrupted wifi driver. As of now it is not crashing anymore, but now, when I am just using it normally, such as on Google Chrome, I will be using it for a while and then all of a sudden I...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:17.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App