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Windows 7: BSOD Occurred After Windows7 Updates

12 Jul 2014   #1
gary palmer

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD Occurred After Windows7 Updates

After doing standard W7 Updates 11July14 I had a BSOD occur some seven hour later. Windows did a reboot and bugcheck indicated a bluescreen had happened. Am not experienced with this sort of problem so treat me as a novice. Attached is screen capture of updates, a zip file gathered by dm log collector, and Zip file containing a .dmp file with memory diagnostic xml file, jpeg showing critical error ID41.

Have attached anything that may be relevant.

Looking forward to some insight as to what may have caused this problem.

Thanks in advance...Gary


My System SpecsSystem Spec
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13 Jul 2014   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

If you have an SSD, make sure the firmware is up-to-date.

Perform a Clean boot:Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
  • Click on the
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow
Full tutorial here:Remove AVAST! and use MSE in its place.

Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability
compared to other antivirus or internet security software. It is free and lightweight:-
warning   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.


Run Disk Check on your Hard Drive for file system errors and bad sectors on it:Upload a screenshot of your hard disk using Crystal Disk Info:Make a hard drive test from the hard drive manufacturers website:Test your Hard Drive with SeaTools:
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 BSOD Occurred After Windows7 Updates




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