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Windows 7: BSOD For the first time...

12 Jul 2014   #1
Benjameanos

Windows 7 Ultimate x64
 
 
BSOD For the first time...

Happend while playing a game. I did windows update today and one of the updates failed, i was thinking thats what caused it.. any help would be great thanks...


My System SpecsSystem Spec
.
13 Jul 2014   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to the forum Benjameanos,

Pretty straight forward, you need to remove AVG;

Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\admin\Downloads\BENJY-PC-Sat_07_12_2014_200624_76\071214-29234-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Machine Name:
Kernel base = 0xfffff800`03050000 PsLoadedModuleList = 0xfffff800`032936d0
Debug session time: Sun Jul 13 08:07:32.267 2014 (UTC + 6:00)
System Uptime: 0 days 9:08:48.031
Loading Kernel Symbols
...............................................................
................................................................
................................................
Loading User Symbols
Loading unloaded module list
...........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 44, {fffffa800c8bfdb0, 1d7b, 0, 0}

*** WARNING: Unable to verify timestamp for avgtdia.sys
*** ERROR: Module load completed but symbols could not be loaded for avgtdia.sys
Probably caused by : mrxsmb.sys ( mrxsmb!RxCeCompleteConnectRequest+367 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

MULTIPLE_IRP_COMPLETE_REQUESTS (44)
A driver has requested that an IRP be completed (IoCompleteRequest()), but
the packet has already been completed.  This is a tough bug to find because
the easiest case, a driver actually attempted to complete its own packet
twice, is generally not what happened.  Rather, two separate drivers each
believe that they own the packet, and each attempts to complete it.  The
first actually works, and the second fails.  Tracking down which drivers
in the system actually did this is difficult, generally because the trails
of the first driver have been covered by the second.  However, the driver
stack for the current request can be found by examining the DeviceObject
fields in each of the stack locations.
Arguments:
Arg1: fffffa800c8bfdb0, Address of the IRP
Arg2: 0000000000001d7b
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------


IRP_ADDRESS:  fffffa800c8bfdb0

FOLLOWUP_IP: 
mrxsmb!RxCeCompleteConnectRequest+367
fffff880`0416c7c7 33d2            xor     edx,edx

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x44

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff800030717fc to fffff800030c5bc0

STACK_TEXT:  
fffff880`0dcc0fc8 fffff800`030717fc : 00000000`00000044 fffffa80`0c8bfdb0 00000000`00001d7b 00000000`00000000 : nt!KeBugCheckEx
fffff880`0dcc0fd0 fffff880`0416c7c7 : fffffa80`0f914b80 fffffa80`0f914b80 fffffa80`11fc72b0 fffffa80`0f914b80 : nt! ?? ::FNODOBFM::`string'+0x31cdc
fffff880`0dcc1010 fffff880`0416e49e : fffffa80`0f433700 00000000`00000702 fffffa80`0cd40448 fffff880`00000000 : mrxsmb!RxCeCompleteConnectRequest+0x367
fffff880`0dcc1090 fffff880`0416e37c : 00000000`00000000 fffffa80`0cd40448 fffff880`63437852 00000000`00000706 : mrxsmb!SmbWskAsynchronousConnectCompletionWorker+0x106
fffff880`0dcc1130 fffff800`030c95d1 : fffffa80`0f17eb33 fffffa80`0d8ca9f0 00000000`00000000 fffff880`0dcc1178 : mrxsmb!SmbWskAsynchronousConnectCompletion+0xb8
fffff880`0dcc1180 fffff880`03e059b5 : 00000000`00000000 00000000`00000002 fffffa80`0f17ea60 00000000`00000000 : nt!IopfCompleteRequest+0x341
fffff880`0dcc1270 fffff880`03e6eb2e : 00000000`00000003 00000000`00000000 fffffa80`0fd75710 00000000`00000000 : afd!WskProTLConnectComplete+0x105
fffff880`0dcc1330 fffff880`03e6ec5b : fffffa80`0fb5dc10 00000000`00000003 00000000`00000000 00000000`00000000 : afd!WskTdiConnectFinish+0x3e
fffff880`0dcc1360 fffff800`030c95d1 : fffffa80`0ce0db4b 00000000`00000000 00000000`00000000 00000000`e0000001 : afd!WskTdiCOMPConnect+0x1b
fffff880`0dcc1390 fffff880`03f46365 : fffffa80`0cca2010 fffff880`03f10502 00000000`00000014 00000000`00000000 : nt!IopfCompleteRequest+0x341
fffff880`0dcc1480 fffffa80`0cca2010 : fffff880`03f10502 00000000`00000014 00000000`00000000 fffffa80`0f25f313 : avgtdia+0x9365
fffff880`0dcc1488 fffff880`03f10502 : 00000000`00000014 00000000`00000000 fffffa80`0f25f313 fffff800`030c95d1 : 0xfffffa80`0cca2010
fffff880`0dcc1490 00000000`00000014 : 00000000`00000000 fffffa80`0f25f313 fffff800`030c95d1 fffff880`0dcc1680 : tdx! ?? ::FNODOBFM::`string'+0x22
fffff880`0dcc1498 00000000`00000000 : fffffa80`0f25f313 fffff800`030c95d1 fffff880`0dcc1680 00000000`00000030 : 0x14


STACK_COMMAND:  kb

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  mrxsmb!RxCeCompleteConnectRequest+367

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: mrxsmb

IMAGE_NAME:  mrxsmb.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4db78226

FAILURE_BUCKET_ID:  X64_0x44_mrxsmb!RxCeCompleteConnectRequest+367

BUCKET_ID:  X64_0x44_mrxsmb!RxCeCompleteConnectRequest+367

Followup: MachineOwner
---------

0: kd> lmvm mrxsmb
start             end                 module name
fffff880`04164000 fffff880`04191000   mrxsmb     (pdb symbols)          c:\symbols\mrxsmb.pdb\F2AF218C70AA47C5BBEF9D82E48EA8D82\mrxsmb.pdb
    Loaded symbol image file: mrxsmb.sys
    Mapped memory image file: c:\symbols\mrxsmb.sys\4DB782262d000\mrxsmb.sys
    Image path: \SystemRoot\system32\DRIVERS\mrxsmb.sys
    Image name: mrxsmb.sys
    Timestamp:        Wed Apr 27 08:40:38 2011 (4DB78226)
    CheckSum:         00030225
    ImageSize:        0002D000
    File version:     6.1.7601.17605
    Product version:  6.1.7601.17605
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        3.7 Driver
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     MRxSmb.sys
    OriginalFilename: MRXSMB.Sys
    ProductVersion:   6.1.7601.17605
    FileVersion:      6.1.7601.17605 (win7sp1_gdr.110426-1503)
    FileDescription:  Windows NT SMB Minirdr
    LegalCopyright:   © Microsoft Corporation. All rights reserved.
Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability
compared to other antivirus or internet security software. It is free and lightweight:-
warning   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.


Quote:
Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows you to remove leftover registry:-
Perform a Clean boot:Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:Run Disk Check on your Hard Drive for file system errors and bad sectors on it:Good luck.
My System SpecsSystem Spec
13 Jul 2014   #3
Benjameanos

Windows 7 Ultimate x64
 
 

What anti virus should i get? this one always seemed to work great for me
My System SpecsSystem Spec
.

13 Jul 2014   #4
Benjameanos

Windows 7 Ultimate x64
 
 
Antivirus?

What anti virus should i get? this one always seemed to work great for me
My System SpecsSystem Spec
13 Jul 2014   #5
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Microsoft Security Essentials for the time being.
My System SpecsSystem Spec
Reply

 BSOD For the first time...




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