Bsod - system_service_exception

lewisg743 · 13 Jul 2014

Hello recently i have randomly gotten the BSOD SYSTEM_SERVICE_EXCEPTION. I'm usually pretty good with computers but i haven't learned much on BSOD's (maybe some documentation someone could provide?) So i've done everything i could think of, and a few things off Google with no luck. The BSOD cna happen moments after startup, or after 6 hours of gaming (during/after) so there really no pattern involved (to my knowledge).
This is just a quick thread, but if you need any more information please ask and ill do my best to reply.

Thanks,
Lewis. G

lewisg743 · 14 Jul 2014

Bump

koolkat77 · 14 Jul 2014

Code:

Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Mon Jul 14 04:33:45.310 2014 (UTC + 6:00)
System Uptime: 0 days 1:32:32.403
BugCheck 3B, {c0000005, fffff88001728c1d, fffff8800e185930, 0}
Probably caused by : tcpip.sys ( tcpip!IppInspectBuildHeaders+54d )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  mbamservice.ex
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Mon Jul 14 03:00:06.443 2014 (UTC + 6:00)
System Uptime: 0 days 2:50:59.926
BugCheck 3B, {c0000005, fffff88001727c1d, fffff8800b130930, 0}
Probably caused by : tcpip.sys ( tcpip!IppInspectBuildHeaders+54d )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  mbamservice.ex
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Sun Jul 13 19:19:23.112 2014 (UTC + 6:00)
System Uptime: 0 days 0:30:26.205
BugCheck 3B, {c0000005, fffff88001727c1d, fffff8800b47b930, 0}
Probably caused by : tcpip.sys ( tcpip!IppInspectBuildHeaders+54d )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  mbamservice.ex
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Wed Jul  9 20:22:42.337 2014 (UTC + 6:00)
System Uptime: 0 days 1:59:32.820
BugCheck 3B, {c0000005, fffff88001728c1d, fffff8800edd5930, 0}
Probably caused by : tcpip.sys ( tcpip!IppInspectBuildHeaders+54d )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  mbamservice.ex
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Sat Jul  5 04:08:56.146 2014 (UTC + 6:00)
System Uptime: 0 days 10:24:16.629
BugCheck 1000007E, {ffffffffc0000005, fffff8801136cdbb, fffff880086f5228, fffff880086f4a80}
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+c7dbb )
BUGCHECK_STR:  0x7E
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Fri Jul  4 06:06:25.908 2014 (UTC + 6:00)
System Uptime: 0 days 11:05:50.391
BugCheck 3B, {c0000005, fffff88001728c1d, fffff8800cb21930, 0}
Probably caused by : tcpip.sys ( tcpip!IppInspectBuildHeaders+54d )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  mbamservice.ex
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Thu Jul  3 18:37:49.671 2014 (UTC + 6:00)
System Uptime: 0 days 0:29:33.780
BugCheck 3B, {c0000005, fffff88001727c1d, fffff8800d183930, 0}
Probably caused by : tcpip.sys ( tcpip!IppInspectBuildHeaders+54d )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  mbamservice.ex
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Tue Jul  1 20:12:40.967 2014 (UTC + 6:00)
System Uptime: 0 days 0:56:39.060
BugCheck 3B, {c0000005, fffff88001728c1d, fffff8800a9f7930, 0}
Probably caused by : tcpip.sys ( tcpip!IppInspectBuildHeaders+54d )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  mbamservice.ex
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Tue Jul  1 19:15:17.349 2014 (UTC + 6:00)
System Uptime: 0 days 0:59:12.847
BugCheck 3B, {c0000005, fffff88001727c1d, fffff8800c3bd930, 0}
Probably caused by : tcpip.sys ( tcpip!IppInspectBuildHeaders+54d )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  mbamservice.ex
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Please uninstall Daemon Tools. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7.

Uninstall the software using Add/Remove Programs. Reboot the system. Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.

As an alternative, many people recommend the use of Total Mounter or Magic ISO

Check for update on the drivers listed.

Sometimes drivers remain, not completely uninstalled. Follow this tutorial for complete removal of drivers of the particular program: How to Clean Left Over Driver Files with Driver Sweeper

Drivers - Clean Left over Files after Uninstalling

Perform a Clean boot:

Troubleshoot Application Conflicts by Performing a Clean Startup

Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:

How to Change, Add, or Remove Startup Programs in Windows 7

Remove Avast! internet security and malware bytes for the time being. Use MSE instead.

Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability
compared to other antivirus or internet security software. It is free and lightweight:-

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

Click on the
Type CMD on Search
Left click and Run as Administrator
Type SFC /scannow

Full tutorial here:

SFC /SCANNOW Command - System File Checker

Run Disk Check on your Hard Drive for file system errors and bad sectors on it:

How to Run Disk Check in Windows 7

Upload a screenshot of your hard disk using Crystal Disk Info:

Make a hard drive test from the hard drive manufacturers website:

Hard Drive Diagnostic Procedure

Test your Hard Drive with SeaTools:

How to Use SeaTools for DOS and Windows Disk Check Utility

lewisg743 · 14 Jul 2014

Thank you for the very detailed information kat, I've already done most things here (such as driver updating, HD testing etc) I'll remove daemon tools then wait a few weeks to see if BSOD's again. Also i'm not sure on remove MBAM as its been the best anti-virus solution, its paired with IObit anti virus both have proven very good.

koolkat77 · 14 Jul 2014

Alright, keep us posted.

lewisg743 · 19 Jul 2014

Alright after i uninstalled Daemon tools, updated drivers etc it still BSOD'd. Then after i removed MBAM its not done it since, so i think that it's pretty safe to say it was MBAM causing the issues. Thanks a lot for your help, gave you some reputation too.

koolkat77 · 19 Jul 2014

Thank you for the rep :) thanks for the update too!

Layback Bear · 19 Jul 2014

Malwarebytes does not get along with IOBits is my thought.
I think you will find the Windows 7 won't get along with IOBits for long.

lewisg743 · 19 Jul 2014

The only real reason i keep IObits is the fact it comes up with a notification whenever something tries to start on startup. So i can just press Block or Allow very easily. If you know of anything else thats stable which could provide the same kind of thing let me know :)