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Windows 7: BSOD - Dell Latitude E7440 (Win8.1 Enterprise)

14 Jul 2014   #1

Windows 8.1 Enterprise
BSOD - Dell Latitude E7440 (Win8.1 Enterprise)

Hi everyone, thanks for any guidance you can give on my BSOD issue.

The system is a Dell Latitude E7440 notebook and I'm using a PR02X docking station connected to two Dell 24" monitors via DVI.

Please see the attached DM Log Collector zip. I've been trying my best to isolate the cause of the different driver errors, but there's not a clear pattern.

Things I've tried:
- Malware scan
- (embedded Win8.1) Windows Defender updates
- Updated RAID, graphics, chipset drivers.

Seems to happen twice daily, usually after coming off of display sleep (not system sleep, that's turned off). The silly Win8.1 bsod screen usually tells me that the driver at fault is "igdkmd64.sys", but further investigating using BlueScreenView shows that it's a mixed bag:

igdkmd64.sys, rdbss.sys, iaStorA.sys, even NETIO.SYS.

Kind-of feels like a hardware issue, but I really don't know. The system is a month old.


Attached Files
File Type: zip (1.06 MB, 1 views)
My System SpecsSystem Spec

14 Jul 2014   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit


Could you please post your thread here: BSOD Crashes and Debugging - Windows 8 Forums
My System SpecsSystem Spec

 BSOD - Dell Latitude E7440 (Win8.1 Enterprise)

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