BSOD using After Effects 3d layers and some fx

tojoshan · 14 Jul 2014

Hi guys, I wonder if anyone can help me. Excuse my English, I'm using a translator btw

.
I long ago got this problem using some soft, but I cant detect what is that it produces.
When I try to use 3d layers in after effects or modeling in 3d studio max or sometimes just playing on facebook get bsod with the error 0x0124

.

Log attached.

I hope you can help me. Thank you!

koolkat77 · 15 Jul 2014

Welcome to the forum Tojoshan,

Nice to meet someone from Argentina

It seems that the BSOD you are having is a Hardware related one.

You can read more on this error and what to try here... Stop 0x124 - what it means and what to try: Stop 124 - What it means and what to try

Code:

Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\admin\Downloads\SF_14_07_2014\071414-17238-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Machine Name:
Kernel base = 0xfffff800`0304c000 PsLoadedModuleList = 0xfffff800`0328f890
Debug session time: Mon Jul 14 22:44:44.871 2014 (UTC + 6:00)
System Uptime: 0 days 0:13:36.650
Loading Kernel Symbols
...............................................................
................................................................
............................................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8007ddc028, b6764000, 67000135}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------

4: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8007ddc028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b6764000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000067000135, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  AfterFX.exe

CURRENT_IRQL:  f

STACK_TEXT:  
fffff880`009bab08 fffff800`03015a3b : 00000000`00000124 00000000`00000000 fffffa80`07ddc028 00000000`b6764000 : nt!KeBugCheckEx
fffff880`009bab10 fffff800`031d8463 : 00000000`00000001 fffffa80`07de0530 00000000`00000000 fffffa80`07de0580 : hal!HalBugCheckSystem+0x1e3
fffff880`009bab50 fffff800`03015700 : 00000000`00000728 fffffa80`07de0530 fffff880`009baeb0 00000000`2b56eb00 : nt!WheaReportHwError+0x263
fffff880`009babb0 fffff800`03015052 : fffffa80`07de0530 fffff880`009baeb0 fffffa80`07de0530 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`009bad00 fffff800`03008e8f : 000007ff`7a1059b0 00000000`00000001 fffff880`009baf30 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`009bad40 fffff800`030c04ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47
fffff880`009bad70 fffff800`030c0313 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`009baeb0 00000000`2cb22834 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
00000000`2b56e6c8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x2cb22834


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME:  AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE

BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE

Followup: MachineOwner
---------

Have you tried reinstalling the ARFTERFX software?

tojoshan · 15 Jul 2014

Hi Yussi, thanks for reply. :)

I already tried all steps to solve 0x124, it makes everything works better for a while but no solve the trouble of render in after fx, it happens again and again.

Ofc i reinstalled after fx and windows too.

I was reading about rendering in after fx and they suggest nvidia gpu cause it supports cuda. Could it be the reason of constants kernel(41) errors or 0x124 bsod?

koolkat77 · 15 Jul 2014

tojoshan said:

I was reading about rendering in after fx and they suggest nvidia gpu cause it supports cuda. Could it be the reason of constants kernel(41) errors or 0x124 bsod?

Could be.

Can you try rendering in with onboard GPU and see if you still BSOD?

tojoshan · 16 Jul 2014

koolkat77 said:

Could be.

Can you try rendering in with onboard GPU and see if you still BSOD?

Unfortunately i cant.

My motherboard don't have video output, so im bound to use vga.

koolkat77 · 16 Jul 2014

How about you borrow a compatible one from your friend?