irql_not_less_or_equal - win7 x64 - game related BSOD


  1. Posts : 5
    windows 7 x64
       #1

    irql_not_less_or_equal - win7 x64 - game related BSOD


    Hello,

    I just started noticing this error now, but I believe it has happened well in the past as well the more I think about it. I can repeat the exact same BSOD over and over, by doing the exact same thing with no problem. Essentially what happens is that I will launch Arma 3 through steam until the game loads. Once the game has loaded, I click the multiplayer button and immediately BSOD with a reference to irql_not_less_or_equal. Once the computer restarts, I am prompted with the "windows has recovered from an unexpected shutdown" with the following information attached:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033

    Additional information about the problem:
    BCCode: d1
    BCP1: FFFFF88007E45000
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4: FFFFF8800458AFA0
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\071414-15490-01.dmp
    C:\Users\Josh\AppData\Local\Temp\WER-22557-0.sysdata.xml



    From here, I tried looking up a few potential causes without changing much. For example, i followed the steps to stop verifier.exe, but it said nothing was changed after I had finished - assuming this means it was already disabled. I have ensured that my GPU drivers and Network drivers are up to date as well. That is about all the information I can give at the moment, however I will attach the minidumps from the last 3 or 4 attempts at making it work. On another note, I cannot seem to find the local\temp\wer-22557-0.sysdata.xml file either.

    Thank you!

    I could not directly upload .dmp files as an attachment, this is the only thing I could think of to get the minidumps to anyone that can help.


    minidump 1: http://www.filedropper.com/071414-15350-01
    minidump 2: http://www.filedropper.com/071414-15490-01
    minidump 3: http://www.filedropper.com/071414-15818-01
    minidump 4: http://www.filedropper.com/071414-16333-01


    EDIT 1:

    My computer specs...
    ACPI x64 based, windows 7 x64
    Samsung SSD 840 & Toshiba DT01ACA200 ATA devices
    Nvidia Geforce GTX 770
    Killer e2200 PCI-E gigabit ethernet controller
    Intel i7 4770k CPU 3.5 ghz
    Nivida and Realtek high definition audio

    EDIT 2: Added requested information

    EDIT 3: After viewing the mindmps in bluescreenview, it looks like 90% of the issues point towards my ethernet adapter, while there are two issues relating to one of the files associated with my GPU drivers. Any Ideas?

    Example:

    071414-15490-01.dmp 7/14/2014 5:04:09 PM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 fffff880`07e45000 00000000`00000002 00000000`00000000 fffff880`0458afa0 e22w7x64.sys e22w7x64.sys+19fa0 Killer e2200 PCI-E Gigabit Ethernet Controller Killer e2200 PCI-E Gigabit Ethernet Controller Qualcomm Atheros, Inc. 8.0.2.40 built by: WinDDK x64 ntoskrnl.exe+75bc0 C:\Windows\Minidump\071414-15490-01.dmp 8 15 7601 292,984 7/14/2014 5:06:08 PM
    Last edited by d2xp; 14 Jul 2014 at 20:25.
      My Computer


  2. Posts : 5
    windows 7 x64
    Thread Starter
       #2

    I am going to try to disable qualcomm's killer network manager and see if that helps. I could really use some more expert advice though when someone gets the time.



    EDIT: It seems to have worked for now, as I have been able to click multiplayer without crashing for the first time since this problem started. I still would like some more insight, opinions, and understanding if at all possible. Thanks again.
      My Computer


  3. Posts : 17,322
    Win 10 Pro x64
       #3

    Hi There,

    You are correct, it is your Killer network driver,

    Code:
    BugCheck D1, {fffff88008c6e000, 2, 0, fffff880044aafa0}
    
    Unable to load image \SystemRoot\system32\DRIVERS\e22w7x64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for e22w7x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for e22w7x64.sys
    Probably caused by : e22w7x64.sys ( e22w7x64+19fa0 )
    
    Followup: MachineOwner
    Code:
    Loaded symbol image file: e22w7x64.sys
        Image path: \SystemRoot\system32\DRIVERS\e22w7x64.sys
        Image name: e22w7x64.sys
        Timestamp:        Wed Dec 05 08:43:48 2012 (50BF79C4)
        CheckSum:         00035FA2
        ImageSize:        0002A000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    You can try updating the driver here,

    Driver Downloads | Qualcomm Atheros, Inc.

    Those are the recent ones, the ones from May are blaming your Nvidia drivers,

    Code:
     Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Sat Feb 08 07:48:31 2014 (52F651CF)
        CheckSum:         00BC7EE8
        ImageSize:        00BF9000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Newer is not always better, as you may know,

    Try using a different version if they start giving you problems again,

    This is a good guide as well,

    NVIDIA Drivers - Avoid Problems
      My Computer


  4. Posts : 5
    windows 7 x64
    Thread Starter
       #4

    Hey there, greatly appreciate some extra input. I'll take a look at the links you suggested and see what I can work with. On a side note, is there anything wrong with disabling the killer network manager? It seemed to do the trick, but it isn't a real fix I suppose.
      My Computer


  5. Posts : 17,322
    Win 10 Pro x64
       #5

    If you don't need it, go ahead. See how things go.

    Same with the Nvidia drivers, if they seem to work now I wouldn't mess with them until they are causing problems.

    You got lucky with Bluescreenview, usually it points to a microsoft driver and that's 99.9% of the time a false positive.
      My Computer


  6. Posts : 1
    64
       #6

    Can you please let me know how you go because i am getting the same thing.
      My Computer


  7. Posts : 5
    windows 7 x64
    Thread Starter
       #7

    webberaus said:
    Can you please let me know how you go because i am getting the same thing.
    It worked for me man. All I did was disable it under msconfig for both running and startup.
      My Computer


  8. Posts : 5
    windows 7 x64
    Thread Starter
       #8

    derekimo said:
    If you don't need it, go ahead. See how things go.

    Same with the Nvidia drivers, if they seem to work now I wouldn't mess with them until they are causing problems.

    You got lucky with Bluescreenview, usually it points to a microsoft driver and that's 99.9% of the time a false positive.
    Alright sounds good. Bluescreen did me will I suppose lol.
      My Computer


 

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