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Windows 7: irql_not_less_or_equal - win7 x64 - game related BSOD


14 Jul 2014   #1

windows 7 x64
 
 
irql_not_less_or_equal - win7 x64 - game related BSOD

Hello,

I just started noticing this error now, but I believe it has happened well in the past as well the more I think about it. I can repeat the exact same BSOD over and over, by doing the exact same thing with no problem. Essentially what happens is that I will launch Arma 3 through steam until the game loads. Once the game has loaded, I click the multiplayer button and immediately BSOD with a reference to irql_not_less_or_equal. Once the computer restarts, I am prompted with the "windows has recovered from an unexpected shutdown" with the following information attached:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: FFFFF88007E45000
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF8800458AFA0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\071414-15490-01.dmp
C:\Users\Josh\AppData\Local\Temp\WER-22557-0.sysdata.xml



From here, I tried looking up a few potential causes without changing much. For example, i followed the steps to stop verifier.exe, but it said nothing was changed after I had finished - assuming this means it was already disabled. I have ensured that my GPU drivers and Network drivers are up to date as well. That is about all the information I can give at the moment, however I will attach the minidumps from the last 3 or 4 attempts at making it work. On another note, I cannot seem to find the local\temp\wer-22557-0.sysdata.xml file either.

Thank you!

I could not directly upload .dmp files as an attachment, this is the only thing I could think of to get the minidumps to anyone that can help.


minidump 1: http://www.filedropper.com/071414-15350-01
minidump 2: http://www.filedropper.com/071414-15490-01
minidump 3: http://www.filedropper.com/071414-15818-01
minidump 4: http://www.filedropper.com/071414-16333-01


EDIT 1:

My computer specs...
ACPI x64 based, windows 7 x64
Samsung SSD 840 & Toshiba DT01ACA200 ATA devices
Nvidia Geforce GTX 770
Killer e2200 PCI-E gigabit ethernet controller
Intel i7 4770k CPU 3.5 ghz
Nivida and Realtek high definition audio

EDIT 2: Added requested information

EDIT 3: After viewing the mindmps in bluescreenview, it looks like 90% of the issues point towards my ethernet adapter, while there are two issues relating to one of the files associated with my GPU drivers. Any Ideas?

Example:

071414-15490-01.dmp 7/14/2014 5:04:09 PM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 fffff880`07e45000 00000000`00000002 00000000`00000000 fffff880`0458afa0 e22w7x64.sys e22w7x64.sys+19fa0 Killer e2200 PCI-E Gigabit Ethernet Controller Killer e2200 PCI-E Gigabit Ethernet Controller Qualcomm Atheros, Inc. 8.0.2.40 built by: WinDDK x64 ntoskrnl.exe+75bc0 C:\Windows\Minidump\071414-15490-01.dmp 8 15 7601 292,984 7/14/2014 5:06:08 PM




Attached Files
File Type: zip JOSH-PC-Mon_07_14_2014_174414_45.zip (2.00 MB, 2 views)
My System SpecsSystem Spec
.

14 Jul 2014   #2

windows 7 x64
 
 

I am going to try to disable qualcomm's killer network manager and see if that helps. I could really use some more expert advice though when someone gets the time.



EDIT: It seems to have worked for now, as I have been able to click multiplayer without crashing for the first time since this problem started. I still would like some more insight, opinions, and understanding if at all possible. Thanks again.
My System SpecsSystem Spec
14 Jul 2014   #3

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

Hi There,

You are correct, it is your Killer network driver,

Code:
BugCheck D1, {fffff88008c6e000, 2, 0, fffff880044aafa0}

Unable to load image \SystemRoot\system32\DRIVERS\e22w7x64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for e22w7x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e22w7x64.sys
Probably caused by : e22w7x64.sys ( e22w7x64+19fa0 )

Followup: MachineOwner
Code:
Loaded symbol image file: e22w7x64.sys
    Image path: \SystemRoot\system32\DRIVERS\e22w7x64.sys
    Image name: e22w7x64.sys
    Timestamp:        Wed Dec 05 08:43:48 2012 (50BF79C4)
    CheckSum:         00035FA2
    ImageSize:        0002A000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
You can try updating the driver here,

Driver Downloads | Qualcomm Atheros, Inc.

Those are the recent ones, the ones from May are blaming your Nvidia drivers,

Code:
 Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Sat Feb 08 07:48:31 2014 (52F651CF)
    CheckSum:         00BC7EE8
    ImageSize:        00BF9000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Newer is not always better, as you may know,

Try using a different version if they start giving you problems again,

This is a good guide as well,

NVIDIA Drivers - Avoid Problems
My System SpecsSystem Spec
.


14 Jul 2014   #4

windows 7 x64
 
 

Hey there, greatly appreciate some extra input. I'll take a look at the links you suggested and see what I can work with. On a side note, is there anything wrong with disabling the killer network manager? It seemed to do the trick, but it isn't a real fix I suppose.
My System SpecsSystem Spec
14 Jul 2014   #5

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

If you don't need it, go ahead. See how things go.

Same with the Nvidia drivers, if they seem to work now I wouldn't mess with them until they are causing problems.

You got lucky with Bluescreenview, usually it points to a microsoft driver and that's 99.9% of the time a false positive.
My System SpecsSystem Spec
15 Jul 2014   #6

64
 
 

Can you please let me know how you go because i am getting the same thing.
My System SpecsSystem Spec
15 Jul 2014   #7

windows 7 x64
 
 

Quote   Quote: Originally Posted by webberaus View Post
Can you please let me know how you go because i am getting the same thing.
It worked for me man. All I did was disable it under msconfig for both running and startup.
My System SpecsSystem Spec
15 Jul 2014   #8

windows 7 x64
 
 

Quote   Quote: Originally Posted by derekimo View Post
If you don't need it, go ahead. See how things go.

Same with the Nvidia drivers, if they seem to work now I wouldn't mess with them until they are causing problems.

You got lucky with Bluescreenview, usually it points to a microsoft driver and that's 99.9% of the time a false positive.
Alright sounds good. Bluescreen did me will I suppose lol.
My System SpecsSystem Spec
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 irql_not_less_or_equal - win7 x64 - game related BSOD




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