Random BSOD on Parent's new computer.

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  1. Posts : 65
    Windows 7 Home Premium x64
       #1

    Random BSOD on Parent's new computer.


    They've explained to me that it's random, whether it's my little brother playing Minecraft or video chatting with friends. I have no idea what it is, however, I have just built this PC on spare parts so it might be a hardware issue.
      My Computer


  2. Posts : 1,449
    Windows 7 ultimate 64-bit
       #2

    I concur. I would check your hardware like testing your ram, etc. and see what happens. Use a program called memtest 86+. Run several passes of that to ensure you get accurate results.
      My Computer


  3. Posts : 65
    Windows 7 Home Premium x64
    Thread Starter
       #3

    I ran it overnight last night, no errors.
      My Computer


  4. Posts : 65
    Windows 7 Home Premium x64
    Thread Starter
       #4

    It still gets blue screens...anything?
      My Computer


  5. Posts : 20
    Windows 7 home Premium 64 bit
       #5

    Try running a hard drive check with chkdsk. There's a tutorial on how to do that in the tutorials section here
      My Computer


  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #6

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 109, {a3a039d89cc1364d, 0, a3e8571e0f88735c, 101}
    
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    
    Followup: MachineOwner
    ---------
    The .dmp files contain no useful information. Please run Driver Verifier for a minumum of 24 hrs or until the PC BSOD's - follow the instructions below carefully!

    Driver Verifier - Enable and Disable

    Driver Verifier will cause your computer to run very sluggishly - this is normal. What it is trying to do is force your system to BSOD and isolate the offending driver/s. When it does, reboot, disable driver verifier, reboot as normal and upload the new dmp file/s here.

    I recommend creating a system restore point before turning on driver verifier:
    System Restore Point - Create

    If your system fails to boot to desktop once driver verifier is enabled, turn it off by booting into Safe Mode:
    Safe Mode
      My Computer


  7. Posts : 65
    Windows 7 Home Premium x64
    Thread Starter
       #7

    I ran both tests...no blue screens from the test. Just play the waiting game now?
      My Computer


  8. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #8

    You ran Driver Verifier for 24hrs without any BSOD?
      My Computer


  9. Posts : 65
    Windows 7 Home Premium x64
    Thread Starter
       #9

    Correct.
      My Computer


  10. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #10

    OK. Ensure your system is up-to-date, including all 3rd party drivers. Please run the following and report back the findings:
    Windows Defender Offline
      My Computer


 
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