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Windows 7: Random BSOD on Parent's new computer.

14 Jul 2014   #1
Newtorfer

Windows 7 Home Premium x64
 
 
Random BSOD on Parent's new computer.

They've explained to me that it's random, whether it's my little brother playing Minecraft or video chatting with friends. I have no idea what it is, however, I have just built this PC on spare parts so it might be a hardware issue.


My System SpecsSystem Spec
.
14 Jul 2014   #2
matts6887

Windows 7 ultimate 64-bit
 
 

I concur. I would check your hardware like testing your ram, etc. and see what happens. Use a program called memtest 86+. Run several passes of that to ensure you get accurate results.
My System SpecsSystem Spec
16 Jul 2014   #3
Newtorfer

Windows 7 Home Premium x64
 
 

I ran it overnight last night, no errors.
My System SpecsSystem Spec
.

20 Jul 2014   #4
Newtorfer

Windows 7 Home Premium x64
 
 

It still gets blue screens...anything?
My System SpecsSystem Spec
21 Jul 2014   #5
LC14199

Windows 7 home Premium 64 bit
 
 

Try running a hard drive check with chkdsk. There's a tutorial on how to do that in the tutorials section here
My System SpecsSystem Spec
21 Jul 2014   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 109, {a3a039d89cc1364d, 0, a3e8571e0f88735c, 101}

Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner
---------
The .dmp files contain no useful information. Please run Driver Verifier for a minumum of 24 hrs or until the PC BSOD's - follow the instructions below carefully!

Driver Verifier - Enable and Disable

Driver Verifier will cause your computer to run very sluggishly - this is normal. What it is trying to do is force your system to BSOD and isolate the offending driver/s. When it does, reboot, disable driver verifier, reboot as normal and upload the new dmp file/s here.

I recommend creating a system restore point before turning on driver verifier:
System Restore Point - Create

If your system fails to boot to desktop once driver verifier is enabled, turn it off by booting into Safe Mode:
Safe Mode
My System SpecsSystem Spec
25 Jul 2014   #7
Newtorfer

Windows 7 Home Premium x64
 
 

I ran both tests...no blue screens from the test. Just play the waiting game now?
My System SpecsSystem Spec
25 Jul 2014   #8
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

You ran Driver Verifier for 24hrs without any BSOD?
My System SpecsSystem Spec
25 Jul 2014   #9
Newtorfer

Windows 7 Home Premium x64
 
 

Correct.
My System SpecsSystem Spec
25 Jul 2014   #10
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

OK. Ensure your system is up-to-date, including all 3rd party drivers. Please run the following and report back the findings:
Windows Defender Offline
My System SpecsSystem Spec
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 Random BSOD on Parent's new computer.




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