BSOD when starting Multiple Wakfu Game Client


  1. lealr
    Posts : 30
    Windows 7 Professional x64
       New #1

    BSOD when starting Multiple Wakfu Game Client


    For some reason today my PC immediately shutdown and restarted when I was playing the Wakfu game. I had 4 clients of the game running along side my browser, and some other applications. I am not sure what caused it but I find it odd that it shut down since this is relatively a new machine. I am assuming it's the recent high temperatures since I do not use the AC in my room. This is the second time my PC shutdown on me where the first time it was a BSOD but I cannot remember what had caused it.

    Attached you will find my Log File. I'd greatly appreciate any help with this issue as I am still shocked that my PC just randomly shutdown.
      My Computer
    Quote Quote

  3. koolkat77
    Posts : 15,026
    Windows 10 Home 64Bit
       New #2

    No dumps. Please make sure your dump logging is enabled.
    1. Click Start, point to Settings, and then click Control Panel.
    2. Double-click System.
    3. Click the Advanced tab, and then click Settings under Startup and Recovery.
    4. Check Write an even to the system log, and Automatically restart.
    5. In the Write debugging information list, click Small memory dump (256k).

    Location of Dumps:
    C:\Windows\minidump
    Perform a Clean boot:

    Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:

    Check for heating issues using Speccy or HWMonitor. Upload a screen shot with either of the tools:
      My Computer
    Quote Quote

  4. lealr
    Posts : 30
    Windows 7 Professional x64
    Thread Starter
       New #3

    I have done all above suggestions. I guess I'll have to wait until I see another BSOD to upload another Log File to pinpoint what the issue might be. Thanks for the help.

    This is the screenshot with the Heating Issues:
    Attachment 325728
      My Computer
    Quote Quote

  6. koolkat77
    Posts : 15,026
    Windows 10 Home 64Bit
       New #4

    Thanks, good luck.
      My Computer
    Quote Quote

 

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