My laptop has been experiencing BSOD: several BSOD in a rows. It started happening when I installed a program called Tunngle, after a couple BSODs the laptop started running normal again. Then it started again yesterday, it keeps happening after I uninstalled Tunngle.
What's showing here is windows AntiMalware protection system:
This is 99.9% certainly a false positive, so looking further into the dump we find MalwareBytes:Code:fffff880`0baa34e8 fffff880`01025484*** WARNING: Unable to verify timestamp for MpFilter.sys *** ERROR: Module load completed but symbols could not be loaded for MpFilter.sys MpFilter+0x25484
I'd recommend only using one anti malware product as this is probably down to a driver conflict. Uninstall MalwareBytes for testing purposes as it's prevalent in all of your dumps.Code:fffff880`0baa3838 fffff880`08fd316e mwac+0x516e fffff880`0baa3840 fffffa80`08bfd7b0 fffff880`0baa3848 fffff880`08fdb420 mwac+0xd420 fffff880`0baa3850 00000000`00000000 fffff880`0baa3858 fffff880`08fd4358 mwac+0x6358 fffff880`0baa3860 fffffa80`0da96330 fffff880`0baa3868 fffffa80`0d9920b0 fffff880`0baa3870 00000000`00000002 fffff880`0baa3878 fffff880`08fdb7c0 mwac+0xd7c0 fffff880`0baa3880 00000000`00000002 fffff880`0baa3888 fffff880`08fd4ec3 mwac+0x6ec3
Uninstall DaemonTools, a well known cause of BSODs.
1. Uninstall Daemon Tools.
2. Download the SPTD standalone installer and follow these steps:
3. Double click the executable to open it
4. Click the button shown below
If the button it is grayed out, as shown in the image, there is no more SPTD installation on your system, and you can just close the window.
Thank you for your reply, I will try uninstalling Daemon Tool first because I am not using any other Anti malware program beside Malwarebyte.
Malwarebytes was flagged numerous times and was the sole cause of the BSODs. Do you have real time protection on?
Yes I do have it on. I uninstalled Daemon Tools and there has been no BSOD so far.
I removed Malwarebyte anti malware and BSOD started happening again after I install it back. What should I do in this situation? Should I use another anti malware program?
Don't use real time protection. Just run it on demand. I'd also report it on the MBAM forums, feedback like this really does help them improve the product.
Thanks, I will try it and let you know what happen. By the way I just got a different BSOD relating to Graphic driver, my screen flickered and a message popped up on the bottom right saying "The graphic driver has stopped responding and has recovered" following with a blue screen. Here is the file from the log collector (it will contain information old minidump file that I had uploaded above because there are several minidumps file from the previous BSOD)
Edit: I also have the most recent graphic driver from Asus support page
http://support.asus.com/Download.asp...n7_9111023.zip
Try the 13.9 driver from the AMD site linked below, I've included the notes for the release as regards to the Mobility compatibility. Use the AMD Uninstall Utility to remove all traces of your current driver, CCC etc. Reboot and install the 13.9 driver.
NoteWhen installing choose 'Advanced' or 'Custom' (whichever option is available, just not Express) and uncheck everything except the video driver.
Download
Attachment 325894
I'll do that once I get home later today. I tried turning off real time protection of Malwarebyte but I am still getting BSOD.
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