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Windows 7: Several BSOD in a row.


14 Jul 2014   #1

Windows 7 Professional 64bit
 
 
Several BSOD in a row.

My laptop has been experiencing BSOD: several BSOD in a rows. It started happening when I installed a program called Tunngle, after a couple BSODs the laptop started running normal again. Then it started again yesterday, it keeps happening after I uninstalled Tunngle.



Attached Files
File Type: zip DAT-Mon_07_14_2014_213035_83.zip (1.11 MB, 2 views)
My System SpecsSystem Spec
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15 Jul 2014   #2

W7 Pro x64 SP1 / W8.1 Pro x64
 
 

What's showing here is windows AntiMalware protection system:

Code:
fffff880`0baa34e8  fffff880`01025484*** WARNING: Unable to verify timestamp for MpFilter.sys
*** ERROR: Module load completed but symbols could not be loaded for MpFilter.sys
 MpFilter+0x25484
This is 99.9% certainly a false positive, so looking further into the dump we find MalwareBytes:

Code:
fffff880`0baa3838  fffff880`08fd316e mwac+0x516e
fffff880`0baa3840  fffffa80`08bfd7b0
fffff880`0baa3848  fffff880`08fdb420 mwac+0xd420
fffff880`0baa3850  00000000`00000000
fffff880`0baa3858  fffff880`08fd4358 mwac+0x6358
fffff880`0baa3860  fffffa80`0da96330
fffff880`0baa3868  fffffa80`0d9920b0
fffff880`0baa3870  00000000`00000002
fffff880`0baa3878  fffff880`08fdb7c0 mwac+0xd7c0
fffff880`0baa3880  00000000`00000002
fffff880`0baa3888  fffff880`08fd4ec3 mwac+0x6ec3
I'd recommend only using one anti malware product as this is probably down to a driver conflict. Uninstall MalwareBytes for testing purposes as it's prevalent in all of your dumps.

Uninstall DaemonTools, a well known cause of BSODs.

1. Uninstall Daemon Tools.
2. Download the SPTD standalone installer and follow these steps:
3. Double click the executable to open it
4. Click the button shown below



If the button it is grayed out, as shown in the image, there is no more SPTD installation on your system, and you can just close the window.
My System SpecsSystem Spec
15 Jul 2014   #3

Windows 7 Professional 64bit
 
 

Thank you for your reply, I will try uninstalling Daemon Tool first because I am not using any other Anti malware program beside Malwarebyte.
My System SpecsSystem Spec
.


15 Jul 2014   #4

W7 Pro x64 SP1 / W8.1 Pro x64
 
 

Malwarebytes was flagged numerous times and was the sole cause of the BSODs. Do you have real time protection on?
My System SpecsSystem Spec
15 Jul 2014   #5

Windows 7 Professional 64bit
 
 

Yes I do have it on. I uninstalled Daemon Tools and there has been no BSOD so far.
My System SpecsSystem Spec
16 Jul 2014   #6

Windows 7 Professional 64bit
 
 

I removed Malwarebyte anti malware and BSOD started happening again after I install it back. What should I do in this situation? Should I use another anti malware program?


Attached Files
File Type: zip DAT-Wed_07_16_2014_201655_67.zip (1.20 MB, 0 views)
My System SpecsSystem Spec
17 Jul 2014   #7

W7 Pro x64 SP1 / W8.1 Pro x64
 
 

Don't use real time protection. Just run it on demand. I'd also report it on the MBAM forums, feedback like this really does help them improve the product.
My System SpecsSystem Spec
17 Jul 2014   #8

Windows 7 Professional 64bit
 
 

Thanks, I will try it and let you know what happen. By the way I just got a different BSOD relating to Graphic driver, my screen flickered and a message popped up on the bottom right saying "The graphic driver has stopped responding and has recovered" following with a blue screen. Here is the file from the log collector (it will contain information old minidump file that I had uploaded above because there are several minidumps file from the previous BSOD)

Edit: I also have the most recent graphic driver from Asus support page
http://support.asus.com/Download.asp...n7_9111023.zip


Attached Files
File Type: zip DAT-Wed_07_16_2014_234735_90.zip (1.37 MB, 1 views)
My System SpecsSystem Spec
17 Jul 2014   #9

W7 Pro x64 SP1 / W8.1 Pro x64
 
 

Try the 13.9 driver from the AMD site linked below, I've included the notes for the release as regards to the Mobility compatibility. Use the AMD Uninstall Utility to remove all traces of your current driver, CCC etc. Reboot and install the 13.9 driver.

Note   Note
When installing choose 'Advanced' or 'Custom' (whichever option is available, just not Express) and uncheck everything except the video driver.


drivers/13-9_win7_win8_32_dd_ccc_whql.exe" target="_new">download

Several BSOD in a row.-capture.jpg


My System SpecsSystem Spec
17 Jul 2014   #10

Windows 7 Professional 64bit
 
 

I'll do that once I get home later today. I tried turning off real time protection of Malwarebyte but I am still getting BSOD.
My System SpecsSystem Spec
Reply

 Several BSOD in a row.




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