BSOD drivers: notskrnl.exe, fileinfo.sys etc


  1. Deciem
    Posts : 2
    Windows 7 Professional x64
       New #1

    BSOD drivers: notskrnl.exe, fileinfo.sys etc


    Hi first time here,

    I have been having BSOD problems for a while now. They generally happen after my computer has reset. Lately it is happening during gaming such as WoW and Wildstar. I have formatted my drives and reinstalled windows once not long after it started happening but that did not help.

    Here is my log from BlueScreenView...

    Code:
     
==================================================
Dump File : 072014-69857-01.dmp
Crash Time : 7/20/2014 3:31:53 AM
Bug Check String : PFN_LIST_CORRUPT
Bug Check Code : 0x0000004e
Parameter 1 : 00000000`00000099
Parameter 2 : 00000000`006b0c9c
Parameter 3 : 00000000`00000002
Parameter 4 : 00000000`006af31b
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18409 (win7sp1_gdr.140303-2144)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\072014-69857-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,720
Dump File Time : 7/20/2014 3:33:46 AM
==================================================
 
==================================================
Dump File : 071714-30123-01.dmp
Crash Time : 7/17/2014 4:23:24 AM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 00000000`00041790
Parameter 2 : fffffa80`16c67ee0
Parameter 3 : 00000000`0000ffff
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18409 (win7sp1_gdr.140303-2144)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\071714-30123-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,776
Dump File Time : 7/17/2014 4:25:32 AM
==================================================
 
==================================================
Dump File : 071114-25677-01.dmp
Crash Time : 7/11/2014 9:04:38 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`02ef4500
Parameter 3 : fffff880`039b6388
Parameter 4 : fffff880`039b5be0
Caused By Driver : fileinfo.sys
Caused By Address : fileinfo.sys+a2e3
File Description : 
Product Name : 
Company : 
File Version : 
Processor : x64
Crash Address : ntoskrnl.exe+94500
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\071114-25677-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,664
Dump File Time : 7/11/2014 9:06:29 PM
==================================================
 
==================================================
Dump File : 063014-22666-01.dmp
Crash Time : 6/30/2014 5:11:31 AM
Bug Check String : PFN_LIST_CORRUPT
Bug Check Code : 0x0000004e
Parameter 1 : 00000000`00000002
Parameter 2 : 00000000`00001fcc
Parameter 3 : 00000000`0081efff
Parameter 4 : 00000000`00000001
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18409 (win7sp1_gdr.140303-2144)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\063014-22666-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,776
Dump File Time : 6/30/2014 5:22:21 PM
==================================================
 
==================================================
Dump File : 062714-25880-01.dmp
Crash Time : 6/27/2014 3:16:27 AM
Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024
Parameter 1 : 00000000`001904fb
Parameter 2 : fffff880`0397e4f8
Parameter 3 : fffff880`0397dd50
Parameter 4 : 00000000`00460001
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+4211
File Description : 
Product Name : 
Company : 
File Version : 
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\062714-25880-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,552
Dump File Time : 6/27/2014 3:24:18 AM
==================================================
 
==================================================
Dump File : 062614-20560-01.dmp
Crash Time : 6/26/2014 5:23:11 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`02e37220
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18409 (win7sp1_gdr.140303-2144)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\062614-20560-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,608
Dump File Time : 6/26/2014 5:24:52 PM
==================================================
 
==================================================
Dump File : 062314-26535-01.dmp
Crash Time : 6/23/2014 10:36:17 PM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 00000000`00003452
Parameter 2 : 00000000`0f801000
Parameter 3 : fffff700`01097498
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18409 (win7sp1_gdr.140303-2144)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\062314-26535-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,664
Dump File Time : 6/23/2014 10:37:30 PM
==================================================
 
==================================================
Dump File : 061914-23306-01.dmp
Crash Time : 6/19/2014 3:17:36 AM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`02e987d3
Parameter 3 : fffff880`02c50810
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18409 (win7sp1_gdr.140303-2144)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\061914-23306-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,608
Dump File Time : 6/19/2014 3:19:01 AM
==================================================
 
==================================================
Dump File : 061314-25942-01.dmp
Crash Time : 6/13/2014 5:03:50 PM
Bug Check String : CRITICAL_OBJECT_TERMINATION
Bug Check Code : 0x000000f4
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`1b844b30
Parameter 3 : fffffa80`1b844e10
Parameter 4 : fffff800`0317b270
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18409 (win7sp1_gdr.140303-2144)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\061314-25942-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,552
Dump File Time : 6/13/2014 5:05:04 PM
==================================================
 
==================================================
Dump File : 061014-27050-01.dmp
Crash Time : 6/10/2014 11:37:52 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`02fb2147
Parameter 3 : fffff880`039a7ae8
Parameter 4 : fffff880`039a7340
Caused By Driver : ACPI.sys
Caused By Address : ACPI.sys+1e958
File Description : 
Product Name : 
Company : 
File Version : 
Processor : x64
Crash Address : ntoskrnl.exe+1aa147
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\061014-27050-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 269,944
Dump File Time : 6/10/2014 11:38:56 PM
==================================================
 
==================================================
Dump File : 052914-25833-01.dmp
Crash Time : 5/29/2014 5:45:01 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff880`0863627d
Parameter 3 : fffff880`02d668d0
Parameter 4 : 00000000`00000000
Caused By Driver : trufos.sys
Caused By Address : trufos.sys+2b27d
File Description : 
Product Name : 
Company : 
File Version : 
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\052914-25833-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,720
Dump File Time : 5/29/2014 5:47:53 PM
==================================================
 
==================================================
Dump File : 052914-22854-01.dmp
Crash Time : 5/29/2014 5:08:20 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff900`c05e4e04
Parameter 2 : 00000000`00000000
Parameter 3 : fffff960`000b97fa
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18409 (win7sp1_gdr.140303-2144)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\052914-22854-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 277,240
Dump File Time : 5/29/2014 5:09:17 PM
==================================================
 
==================================================
Dump File : 052214-22105-01.dmp
Crash Time : 5/22/2014 6:34:40 AM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 00000000`00041790
Parameter 2 : fffffa80`16c67ee0
Parameter 3 : 00000000`0000ffff
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18409 (win7sp1_gdr.140303-2144)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\052214-22105-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 277,240
Dump File Time : 5/22/2014 6:35:59 AM
==================================================
 
==================================================
Dump File : 051414-25662-01.dmp
Crash Time : 5/14/2014 6:13:05 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff960`0018c71b
Parameter 3 : fffff880`051e4010
Parameter 4 : 00000000`00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+bc71b
File Description : 
Product Name : 
Company : 
File Version : 
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\051414-25662-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 277,128
Dump File Time : 5/14/2014 6:14:01 PM
==================================================
 
==================================================
Dump File : 051014-21699-01.dmp
Crash Time : 5/10/2014 7:30:15 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff960`00091017
Parameter 3 : fffff880`050a4bd0
Parameter 4 : 00000000`00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+21017
File Description : 
Product Name : 
Company : 
File Version : 
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\051014-21699-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 277,184
Dump File Time : 5/10/2014 7:31:06 PM
==================================================
 
==================================================
Dump File : 051014-21528-01.dmp
Crash Time : 5/10/2014 4:16:13 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`02fbafc7
Parameter 3 : fffff880`035cb8d8
Parameter 4 : fffff880`035cb130
Caused By Driver : fltmgr.sys
Caused By Address : fltmgr.sys+30eb0
File Description : 
Product Name : 
Company : 
File Version : 
Processor : x64
Crash Address : ntoskrnl.exe+358fc7
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\051014-21528-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 277,128
Dump File Time : 5/10/2014 4:17:03 PM
==================================================
 
==================================================
Dump File : 050914-24039-01.dmp
Crash Time : 5/9/2014 3:57:10 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`02ca6711
Parameter 3 : fffff880`07258450
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18409 (win7sp1_gdr.140303-2144)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\050914-24039-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 277,128
Dump File Time : 5/9/2014 4:00:15 PM
==================================================
 
==================================================
Dump File : 050714-22822-01.dmp
Crash Time : 5/7/2014 4:16:06 PM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : fffff810`02c216b0
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`02bc6a4e
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18409 (win7sp1_gdr.140303-2144)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\050714-22822-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 277,072
Dump File Time : 5/7/2014 4:16:59 PM
==================================================
 
==================================================
Dump File : 050514-11466-01.dmp
Crash Time : 5/5/2014 10:37:03 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff960`00a4b240
Parameter 2 : 00000000`00000008
Parameter 3 : fffff960`00a4b240
Parameter 4 : 00000000`00000002
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+2e7f10
File Description : 
Product Name : 
Company : 
File Version : 
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\050514-11466-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 277,072
Dump File Time : 5/5/2014 10:38:18 PM
==================================================
    Last edited by Brink; 21 Jul 2014 at 10:52. Reason: code box
      My Computer
    Quote Quote

  3. HarriePateman
    Posts : 3,904
    Windows 7 Ultimate 64-bit
       New #2

    Before posting a BSOD thread, please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions

    If you need to add new information like the dump files, please make a new post in your initial BSOD thread. Please do not make an extra new thread.
      My Computer
    Quote Quote

  4. Deciem
    Posts : 2
    Windows 7 Professional x64
    Thread Starter
       New #3

    Thank you for that, my apologies. Here is the zip file.
    Attachment 326458
      My Computer
    Quote Quote

  6. HarriePateman
    Posts : 3,904
    Windows 7 Ultimate 64-bit
       New #4

    No worries:

    Code:
    *******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 4E, {99, 6b0c9c, 2, 6af31b}

Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )

Followup: MachineOwner
---------
    Here we have a memory corruption, normally these point to ram however your bugcheck is 4E this means it may be driver related or RAM related.

    Im going to ask you to run 2 tests to see if we can work out which of these is causing your issues.

    Firstly:

    RAM - Test with Memtest86+

    and:

    Driver Verifier - Enable and Disable
      My Computer
    Quote Quote

 

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