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Windows 7: BSODs playing War Thunder

17 Jul 2014   #1
Chromium26

Windows 7 Home Premium 64bit SP1
 
 
BSODs playing War Thunder

So I had another thread for multiple BSOD issues and I applied all of the fixes suggested. I went 48 hours with no issues so I closed that one out.

A few hours later I had another BSOD. I followed the instructions for turning on driver verifier and I let that run. Just now I had the first BSOD after turning it on. Driver verifier is going off and I am uploading my zip now.

Any help would be very much appreciated!


My System SpecsSystem Spec
.
17 Jul 2014   #2
Slurms

Windows 7 Home Premium 64bit
 
 

According to BSV, the result of the BSOD was caused by dxgmms1.sys, which could be related to DirectX. Please read the information below and report back...

Quote   Quote: Originally Posted by writhziden View Post
  1. Caused by your DirectX or graphics card/graphics card driver. Other possible causes are Memory problems... Corrupted hard disk system files... Corrupted System Files... Lack of Windows updates... Drivers...
  2. Possible causes are Memory problems... Viruses... Corrupted hard disk system files... Corrupted System Files... Lack of Windows updates... Drivers...
Thanks to Dave76 for help understanding possible causes.



We will start with the common problems first (see bold possible causes). Do the following steps and test after each to see if stability increases (the memory tests you can run concurrently as they will not increase stability unless you are forced to move modules around). Post back your results after each step, and if you get a blue screen crash, upload the files again and await further instructions after we are able to analyze the crash.
  • If you are overclocking any hardware, please stop.


  • Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.
    1. Download the latest drivers for your display card(s)
    2. Click Start Menu
    3. Right Click My Computer/Computer
    4. Click Manage
    5. Click Device Manager from the list on the left
    6. Expand Display adapters
    7. Do the following for each adapter (in case you have multiple display cards)
      • Right click the adapter
      • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
      • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
    8. Restart your computer after uninstalling drivers for all display cards
    9. Install the latest driver for the display cards once Windows starts

    Alternatively:
    1. Login as an adminstrative user
    2. Download the latest drivers for your display card(s)
    3. Click Start Menu
    4. Click Control Panel
    5. Click Hardware and Sound
    6. Click Device Manager (the last link under Devices and Printers)
    7. Expand Display adapters
    8. Do the following for each adapter (in case you have multiple display cards)
      • Right click the adapter
      • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
      • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
    9. Restart your computer after uninstalling drivers for all display cards
    10. Install the latest driver for the display cards once Windows starts


  • Download and install the appropriate version of HWINFO: HWiNFO32 for 32-bit Windows 7 or HWiNFO64 for 64-bit Windows 7 to check hardware temperatures by running in sensor-only mode.


  • Use FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net to test the graphics card GPU. Then use the |MG| Video Memory Stress Test 1.7.116 Download to test your graphics card memory.


  • Run Hardware - Stress Test With Prime95 to determine any hardware problems. Run all three tests for a few hours each. If you get errors, stop the test and post back here.

Also, please follow the very informative steps that Dave76 has laid out in the next post. As always, thanks Dave for the additional super info.
My System SpecsSystem Spec
17 Jul 2014   #3
Chromium26

Windows 7 Home Premium 64bit SP1
 
 
Prime95

All of the tests went well except for Prime95. Within two minutes of starting I had a BSOD. Then right after the computer restarted and I logged in again I got another BSOD. Deets attached.
My System SpecsSystem Spec
.

17 Jul 2014   #4
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Hello and welcome to SevenForums,

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3D, {fffff88009c4c740, 0, 0, fffff880110085d4}

*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiProcessIsrCompletedPacket+148 )

Followup: MachineOwner
The BSOD was caused by your ATI Driver, which was then triggering the DirectX.

Please Update your ATI Driver: Support & Drivers
My System SpecsSystem Spec
17 Jul 2014   #5
Chromium26

Windows 7 Home Premium 64bit SP1
 
 
still having issues

I followed the link you gave and followed the directions to uninstall and then reinstall the entire AMD suite of drivers.

Upon restart, the computer came on but the display didn't detect any input. I tried power cycling a few times and got the same result every time. I did not hear any beeps out of the computer.

I left it off for about 30 minutes and when I powered it back on it booted up just fine. I zipped up the stuff and attached it.
My System SpecsSystem Spec
19 Jul 2014   #6
Chromium26

Windows 7 Home Premium 64bit SP1
 
 

No love?
My System SpecsSystem Spec
20 Jul 2014   #7
HarriePateman

Windows 7 Ultimate 64-bit
 
 

After the re-install have you had anymore BSOD's?
My System SpecsSystem Spec
20 Jul 2014   #8
Chromium26

Windows 7 Home Premium 64bit SP1
 
 

Yes. The last two in the logs (post #5) were after my 3rd reinstall of my video card drivers.
My System SpecsSystem Spec
20 Jul 2014   #9
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Follow these steps to fully clean the system of clutter and invalid registry keys and to properly uninstall old graphics card drivers.

1.Uninstall all other software first using the ATI uninstaller from Add/Remove programs,uninstall graphics driver lastly.If system asks for reboots inbetween perform them.When finally the graphics driver is uninstalled,reboot,hit F8 at start up and select safe mode with Networking support.

Download ccleaner and glary utilities,clean system from junk and erroneous registry keys as needed as to fully clean.

Download the latest version of driver sweeper from http://www.guru3d.com and clean system of any remaining drivers.

2.Reboot normally,visit AMD's site and properly select the drivers for your graphics card and OS.Install them and reboot as necessary.

3.Clean leftover clutter with ccleaner.

4.Visit Microsoft's download center,download and install the full latest version of Direct X.After successful installation run all tests available,save results as a .txt file.

5.Run Windows assessment tool.
My System SpecsSystem Spec
20 Jul 2014   #10
Chromium26

Windows 7 Home Premium 64bit SP1
 
 

Done. Fingers crossed.
My System SpecsSystem Spec
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