Random BSOD on GT70 2OD


  1. mhb
    Posts : 4
    Windows 7 Ultimate x64
       New #1

    Random BSOD on GT70 2OD


    hi
    i bought a MSI gt70 a month a go. i've been getting BSODs since... i've already taken it to the reseller's customer support center 3 times.
    1) it originally had win 8. all they did was refresh the windows.
    2) they installed win 8.1 on it but it didn't solve anything.
    3) they installed win 7 on it and informed me that all the drivers on msi's website for win8/8.1 have some kind of conflict with each other but 7 drivers are ok and that they've tested this on 3 other laptops and got the same results.
    yesterday after i got it back i installed watch dogs on it & got a blue screen, then i got another one while i was away but dota 2 was running. logging wasn't enabled for the first two BSODs. after this i figured i might as well update the VGA driver since its already broken so i got the latest one from nvidia.
    Dump files + extra info also attached to the post
    i think the first one is before upgrading the driver and the next 3 are from after the upgrade.
    the 2nd and the 3rd one were from dota 2 and the 4th one happened just as windows recovered from the 3rd one. (not even in game)

    i've already searched around and seen people with the same problem but my dump files on win 7 don't mention any drivers (they did on win8 and 8.1 tho)

    thanks in advance
    Last edited by mhb; 17 Jul 2014 at 11:03.
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  3. HarriePateman
    Posts : 3,904
    Windows 7 Ultimate 64-bit
       New #2

    ► You are having a Bugcheck 3B, for which the probable causes are System service, Device driver, graphics driver, memory. (source: BSOD Index)
    But your crash dump is not indicating anything specifically.

    In such a situation, it is the best to turn Driver Verifier on.
    Driver Verifier - Enable and Disable
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  4. mhb
    Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       New #3

    ok thanks.
    after creating this thread i reverted back to the old drivers (system restore) ,ran dota 2 again and got another BSOD with the code 4E which again points to malfunctioning drivers ... could this be a hardware issue?
    back in win 8 every driver was causing a crash, even the ntfs.sys
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  6. HarriePateman
    Posts : 3,904
    Windows 7 Ultimate 64-bit
       New #4

    Its possible, try running these tests:

    Video Card - Stress Test with Furmark

    RAM - Test with Memtest86+
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  7. mhb
    Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       New #5

    i tried turning verifier on again and got a BSOD right after its reboot. this time i managed to read iaStorA.sys somewhere in the bottom. it didn't generate any dump file tho maybe bcs windows wasnt even loaded yet.
    i've got 2 IRST drivers listed here : http://www.msi.com/support/nb/GT70_2...-driver&Win764
    and almost 20 or more on intel's website.
    https://downloadcenter.intel.com/Sea...age+Technology
    i tried installing in 16mb one from msi. apparently its already installed so i chose the repair option

    EDIT:
    now after each reboot it takes 3-4 bsods to get into windows. it still doesn't say which driver is causing it. i also started getting an unhandled exception error from .Net Framework on each successful boot after a bsod :
    Code:
    See the end of this message for details on invoking 
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.Configuration.ConfigurationErrorsException: Configuration system failed to initialize ---> System.Configuration.ConfigurationErrorsException: Root element is missing. (C:\Users\msi\AppData\Local\MSI\SCM.exe_Url_zv0ikcohnhzptbjtykvepncdk0ijftla\14.13.8166.0\user.config) ---> System.Xml.XmlException: Root element is missing.
   at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
   at System.Configuration.XmlUtil..ctor(Stream stream, String name, Boolean readToFirstElement, ConfigurationSchemaErrors schemaErrors)
   at System.Configuration.BaseConfigurationRecord.InitConfigFromFile()
   --- End of inner exception stack trace ---
   at System.Configuration.ConfigurationSchemaErrors.ThrowIfErrors(Boolean ignoreLocal)
   at System.Configuration.BaseConfigurationRecord.ThrowIfParseErrors(ConfigurationSchemaErrors schemaErrors)
   at System.Configuration.ClientConfigurationSystem.OnConfigRemoved(Object sender, InternalConfigEventArgs e)
   --- End of inner exception stack trace ---
   at System.Configuration.ClientConfigurationSystem.OnConfigRemoved(Object sender, InternalConfigEventArgs e)
   at System.Configuration.Internal.InternalConfigRoot.RemoveConfigImpl(String configPath, BaseConfigurationRecord configRecord)
   at System.Configuration.BaseConfigurationRecord.GetSectionRecursive(String configKey, Boolean getLkg, Boolean checkPermission, Boolean getRuntimeObject, Boolean requestIsHere, Object& result, Object& resultRuntimeObject)
   at System.Configuration.BaseConfigurationRecord.GetSection(String configKey)
   at System.Configuration.ConfigurationManager.GetSection(String sectionName)
   at System.Configuration.ClientSettingsStore.ReadSettings(String sectionName, Boolean isUserScoped)
   at System.Configuration.LocalFileSettingsProvider.GetPropertyValues(SettingsContext context, SettingsPropertyCollection properties)
   at System.Configuration.SettingsBase.GetPropertiesFromProvider(SettingsProvider provider)
   at System.Configuration.SettingsBase.SetPropertyValueByName(String propertyName, Object propertyValue)
   at System.Configuration.SettingsBase.set_Item(String propertyName, Object value)
   at System.Configuration.ApplicationSettingsBase.set_Item(String propertyName, Object value)
   at MSI.SCM.SCMII.MainForm_Load(Object sender, EventArgs e)
   at System.Windows.Forms.Form.OnLoad(EventArgs e)
   at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
   at System.Windows.Forms.Control.CreateControl()
   at System.Windows.Forms.Control.WmShowWindow(Message& m)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.Form.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.1 (RTMRel.030319-0100)
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v4.0.30319/mscorlib.dll
----------------------------------------
SCM
    Assembly Version: 14.13.8166.0
    Win32 Version: 14.013.08166.0
    CodeBase: file:///C:/Program%20Files%20(x86)/SCM/SCM.exe
----------------------------------------
System.Windows.Forms
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.1 built by: RTMRel
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.1 built by: RTMRel
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.1 built by: RTMRel
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
PresentationFramework
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.1
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/PresentationFramework/v4.0_4.0.0.0__31bf3856ad364e35/PresentationFramework.dll
----------------------------------------
WindowsBase
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.1 built by: RTMRel
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/WindowsBase/v4.0_4.0.0.0__31bf3856ad364e35/WindowsBase.dll
----------------------------------------
PresentationCore
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.1 built by: RTMRel
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_64/PresentationCore/v4.0_4.0.0.0__31bf3856ad364e35/PresentationCore.dll
----------------------------------------
System.Management
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.1 (RTMRel.030319-0100)
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Management/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Management.dll
----------------------------------------
MSIECO
    Assembly Version: 1.0.1005.2001
    Win32 Version: 1.0.1005.2001
    CodeBase: file:///C:/Program%20Files%20(x86)/SCM/MSIECO.DLL
----------------------------------------
WPFOSD
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/SCM/WPFOSD.DLL
----------------------------------------
System.Xaml
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.1 built by: RTMRel
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xaml/v4.0_4.0.0.0__b77a5c561934e089/System.Xaml.dll
----------------------------------------
PresentationFramework.Aero
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.1 built by: RTMRel
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/PresentationFramework.Aero/v4.0_4.0.0.0__31bf3856ad364e35/PresentationFramework.Aero.dll
----------------------------------------
System.Configuration
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.1 (RTMRel.030319-0100)
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.1 built by: RTMRel
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.
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