Just few minutes ago I uninstalled Revo uninstaller and after that my laptop is unusable
I got instant BSOD(see image)
I cant do anything now as it goes on rebooting after 5-10 seconds from boot
Quick help needed.
Hi ankush.
You need to supply some more information. Click on the button below:
It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
Screenshots and Files - Upload and Post in Seven Forums
If you cannot do it in normal mode for instant BSODs, boot the computer in Safe Mode and perform it.
We will start troubleshooting after we have the necessary data.
here is that file
PS- I got some error while doing this too
The error is, it failed to generate the msinfo32.nfo file. We will ask for it later again if we need it.
First of all, you need to install Service pack 1.
Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.Code:Windows 7 Kernel Version 7600 MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack and Update Center - Microsoft Windows
Both the BSODs happened while MBAM was in action.
And, some access violations happened with its web access module.Code:PROCESS_NAME: mbamservice.ex
What is mwac.sys ? | System ExplorerCode:BugCheck 19, {20, fffffa80087a4bc0, fffffa80087a4be0, 4020016} *** WARNING: Unable to verify timestamp for mwac.sys *** ERROR: Module load completed but symbols could not be loaded for mwac.sys Probably caused by : fwpkclnt.sys ( fwpkclnt!FwpsConstructIpHeaderForTransportPacket0+20a ) Followup: MachineOwner ---------
Stay in safe mode. Do a full system scan with malwarebytes. When done, try to boot back in normal mode and let us know the situation.
After googling I found many Malwarebytes users faced this issue! So I uninstalled Mbam and now laptop isn't showing any sign of crashes. Thank you for help :)
I heared that windows update might affect my ubuntu dual boot.
I think I might be affected to malwares(rootkits..?) Please suggest how to check and fix
Windows updates are very necessary. If the dual boot is affected for it (it should not be, because the updates should not alter the boot sectors), our installation and setup experts resolve such issues everyday. You may take their help.
Anyway, if you find that the issue is over, you may mark this thread as solved.
I still highly doubt that I am affected by some malware
Should I install mbam again and scan?
I'll mark it solved once this get fixed.
For rootkits, use this program:
For virus issue overall, follow it:
As far as I know, MBAM is the best on demand scanner, and it does not cause any issue at its own. I will suggest you to continue using it.
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