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Windows 7: BSOD quite a few system changes but not sure why.

20 Jul 2014   #1
Ashwinkumar

TamilnaduWindows 7 Ultimate x64
 
 
BSOD quite a few system changes but not sure why.

Hi guys i've been facing the blue screen of death issue from yesterday.I know there are already many thread on this issue but also did notice the solution was different for different people so thats why i created my own thread.

Stuff i did recently in my computer:
1) Recently i've installed two softwares one is visual studio ultimate 2013 edition and another is VMware Workstation(10). But yesterday i uninstalled visual studio 2013 and then several other stuff it installed( like some IIS something and some server related stuff from my control panel i had to do this as i did a full install f all the packages with visual studio).
2) I used to dual boot with ubuntu and yesterday i removed ubuntu completely by deleting the partition and then to fix the bootloader executed this command in recovery with my live usb bootrec.exe/ fixmbr

I've thoroughly checked for virus with Norton internet security, MalwareBytes Anti Malware, and superantispyware and nothing found.

This is what i see after the pc reboots,

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 0000000000000008
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF8000320433E
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\072014-21075-01.dmp
C:\Users\Ashwin\AppData\Local\Temp\WER-55395-0.sysdata.xml

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This is the error shown before the pc shuts down.




I was asked 3 things one the dump files, and then one with the msinfo32 stuff and then my system specifications.

1) MSInfo32 file: http://www.adrive.com/public/29f3RA/MSinfo32%20file.nfo
2) Speccy system specs: http://www.adrive.com/public/JUgcDY/ASHWIN-PC.speccy
3) Dump files: http://www.adrive.com/public/3HzvFA/...mp%20files.zip


I've also attached the file created by the dm log collector recommended i a sticky thread as a attachment.

What might be the cause of this issue? Help me to solve it please! It seems the situation is getting worse now my computer is very frequently encountering this error after every 2-3 mins i boot my pc.


My System SpecsSystem Spec
.
20 Jul 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi Ashwinkumar.

We need to see the crash dumps to suggest you the necessary steps. You need not to copy the dumps yourself. It will be done automatically. Click on the button below ....



It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
20 Jul 2014   #3
Ashwinkumar

TamilnaduWindows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Arc View Post
Hi Ashwinkumar.

We need to see the crash dumps to suggest you the necessary steps. You need not to copy the dumps yourself. It will be done automatically. Click on the button below ....



It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
Screenshots and Files - Upload and Post in Seven Forums
Yes i've already added it as a attachment and now i've also attached the log files. Hope now you'll be able to help me.
My System SpecsSystem Spec
.

20 Jul 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The crash dumps are not of any help. It is giving symbol error and so analysis cannot be done.
Code:
***** Kernel symbols are WRONG. Please fix symbols to do analysis.

STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL


Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility

Kernel Mode Driver: Let us check all the drivers. Upload the list of all the third party drivers Using NirSoft DriverView :
  • Download and execute Driverview
  • View > Hide Microsoft Drivers
  • Edit > Select all
  • File > Save Selected Items
  • In the Save dialog, Set the path to desktop, Put "Driverview" in the name field, and save.
  • Zip the .txt file and upload it.
Virus Scanner: During the troubleshooting, Uninstall Norton and all Symentec products using Norton Removal tool. It often causes stop 0xA BSODs. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

BIOS: Too old. It is Version 5.08, Dated30-Apr-08. Search for any possible BIOS update in Compaq - Support for Presario notebooks and desktops.

Let us know the results.
My System SpecsSystem Spec
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 BSOD quite a few system changes but not sure why.




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