Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD while using firefox

20 Jul 2014   #1
abdumka

Windows 7 Ultimate x64
 
 
BSOD while using firefox

Hi
I recently have been suffering from BSOD while using firefox . I have uploaded the file created by dm log collector.exe .

Any help will be really appreciated

Regards


My System SpecsSystem Spec
.
20 Jul 2014   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Hello abdumka,

Make sure your dump logging is enabled.
Quote:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click System.
  3. Click the Advanced tab, and then click Settings under Startup and Recovery.
  4. Check Write an even to the system log, and Automatically restart.
  5. In the Write debugging information list, click Small memory dump (256k).
Location of Dumps:
C:\Windows\minidump
Besides that,

Perform a Clean boot:Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
  • Click on the
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow
Full tutorial here:Run Disk Check on your Hard Drive for file system errors and bad sectors on it:Upload a screenshot of your hard disk using Crystal Disk Info:Make a hard drive test from the hard drive manufacturers website:Test your Hard Drive with SeaTools:
My System SpecsSystem Spec
Reply

 BSOD while using firefox




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Firefox crashing (plugin container for firefox has stopped working)
After having it freezing now its crashing here's the crash report,the only plugin that i have is the shockwave flash 1500189,ff version:33.1 this happened on older versions too http://fc00.deviantart.net/fs71/f/2014/316/d/e/untitled_by_mkiiix-d865frk.png Problem signature: Problem...
Browsers & Mail
BSOD 52514-31824-01.dmp BSOD crashes on Firefox/Facebook
Fixing husbands PC and got him to take a pic of BSOD. Has crashed within minutes of opening Firefox/Facebook since Wx Update on May 14, 2014. He says AVG also updated almost simultaneously. His FB account was hacked at this time and he changed his password after I ran CC Cleaner, AVG Scan. ...
BSOD Help and Support
BSOD at random. Last BSOD while using Firefox. Error 0x0000000a
Hi, I'm trying to help my aunt with here computer. She has been having random BSODS for a while. Been running RAM Checks, disk checks, plugged out GPU, checked temps, disconnected everything except the hard-drive. Been scratching my head for a while. I ended up formating the computer, and it...
BSOD Help and Support
Firefox Metro UI Preview reveals how Firefox will look in Windows 8
Firefox Metro UI Preview reveals how Firefox will look in Windows 8 - PC & Tech Authority
News
Plugin container for firefox and firefox eating up memory
I was having problems with too high physical memory usage(highest was 73%) causing my PC to respond slower even during winexplore. I started uninstalling unnecessary programs and disabling unnecessary processes, when I noticed that plugin-container.exe is taking up 23,xxx KB memory while firefox...
Performance & Maintenance


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:04.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App