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Windows 7: BSOD when playing Hearthstone, probably caused by drivers

21 Jul 2014   #11
Ondwak

Windows 7 Ultimate x64
 
 

As I have written before, I have it all configured right. Here is the actual BSOD: https://www.dropbox.com/s/r1ff2jmyl2...721_184533.jpg


My System SpecsSystem Spec
.
21 Jul 2014   #12
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Have you checked through the link, to make sure?
My System SpecsSystem Spec
21 Jul 2014   #13
Ondwak

Windows 7 Ultimate x64
 
 

I have. Even after writing "wmic RECOVEROS get DebugInfoType" in the command prompt it gives me number 3 so that's double-checked minidump write.
My System SpecsSystem Spec
.

21 Jul 2014   #14
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Il ask one of the other guys to come take a look at this.
My System SpecsSystem Spec
21 Jul 2014   #15
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

"Physical memory dump complete." But no dump is collected by either of the programs.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any sort of disc cleanup program before you upload another zip.

When you can upload the dumps, Harrie will take a look and will suggest the appropriate steps to you.
My System SpecsSystem Spec
21 Jul 2014   #16
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by Arc View Post
"Physical memory dump complete." But no dump is collected by either of the programs.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any sort of disc cleanup program before you upload another zip.

When you can upload the dumps, Harrie will take a look and will suggest the appropriate steps to you.
Thank you arc, I will be more then happy to help
My System SpecsSystem Spec
21 Jul 2014   #17
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by HarriePateman View Post
Thank you arc, I will be more then happy to help
My System SpecsSystem Spec
21 Jul 2014   #18
Ondwak

Windows 7 Ultimate x64
 
 

Done. Still no dump anywhere This is in the case when BSOD occurs right after I start the system with driver verifier enabled. Could it write the dump file when BSOD occurs with the system running? I'll try to do so...
My System SpecsSystem Spec
21 Jul 2014   #19
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Disable driver verifier.

At first we need to see the normal BSODs. If and only if there is enough reason to enable driver verifier, we will suggest you to enable it.
My System SpecsSystem Spec
21 Jul 2014   #20
Ondwak

Windows 7 Ultimate x64
 
 

Okay! Hopefully the crash will really be recorded. I'll post a result as soon as I get one Thanks for your patience!
My System SpecsSystem Spec
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 BSOD when playing Hearthstone, probably caused by drivers




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