New
#1
BSOD while starting and or playing Diablo 3. included zip file
Hello.
This last week my computer has BSOD 3 or more times. i have included the zip file like the instructions say. It happened the first time when i started Diablo 3 from the Battle.net desktop client. the screens went black and the computer restarted. the "Windows has recovered from an unexpected shutdown" window showed this.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800556E390
BCP2: FFFFF8800FA5ED1C
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\072214-22963-01.dmp
C:\Users\Cliff\AppData\Local\Temp\WER-71994-0.sysdata.xml
it happened again today while i was playing diablo 3. Here are my computer specs. All my windows updates are up to date and so are my Video card drivers.
Computer specs:
OS Name Microsoft Windows 7 Ultimate
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name CLIFF-PC
System Manufacturer Gigabyte Technology Co., Ltd.
System Model X58A-UD3R
System Type x64-based PC
Processor Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz, 2794 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Award Software International, Inc. FA, 4/20/2010
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name Cliff-PC\Cliff
Time Zone Pacific Daylight Time
Installed Physical Memory (RAM) 6.00 GB
Total Physical Memory 6.00 GB
Available Physical Memory 3.46 GB
Total Virtual Memory 12.0 GB
Available Virtual Memory 8.99 GB
Page File Space 6.00 GB
GPU: 2 Way SLI EVGA GTX 570 SC
Last edited by moknathal; 22 Jul 2014 at 19:58.