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Windows 7: Random BSODs when gaming and surfing the webs

23 Jul 2014   #1
ksymi

Windows 7 Home Premium 64-bit
 
 
Random BSODs when gaming and surfing the webs

I'm not sure if my new CPU cooler has anything to do with it, but coincidentally, the BSODs started occurring after I installed a new cooler to prevent my computer from restarting or shutting off due to the CPU overheating. Since the new installation, my computer has stopped restarting because of overheating , but I have gotten three BSODs, all having the same BCcode 1e . Apparently there's a problem with my video hardware. What steps can I take to fix this problem? Please and thank you!


My System SpecsSystem Spec
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25 Jul 2014   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to the forum kysmi,

Please update the drivers listed below:
 
hamachi.sys Thu Feb 19 16:36:41 2009 (499D3639)
LogMeIn Hamachi Virtual network interface driver
Driver Reference Table - hamachi.sys

gdrv.sys Fri Mar 13 09:22:29 2009 (49B9D175)
Gigabyte Easy Saver - mobo power utility driver
Driver Reference Table - gdrv.sys

Rt64win7.sys Thu Aug 20 22:05:06 2009 (4A8D7432)
Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC
Driver Reference Table - Rt64win7.sys

nusb3hub.sys Fri Nov 20 16:15:57 2009 (4B066C5D)
NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 and earlier versions)
Driver Reference Table - nusb3hub.sys

nusb3xhc.sys Fri Nov 20 16:16:01 2009 (4B066C61)
NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 and earlier versions)
Driver Reference Table - nusb3xhc.sys

Sometimes drivers remain, not completely uninstalled. Follow this tutorial for complete removal of drivers of the particular program: How to Clean Left Over Driver Files with Driver SweeperUse Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows you to remove leftover registry:-Remove Norton for testing purpose. It contributes to BSOD's.

Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability
compared to other antivirus or internet security software. It is free and lightweight:-
warning   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.


Make scans with the following:

Kaspersky TDSSKillerESET online scanner: Try changing video adapters.

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
  • Click on the
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow
Full tutorial here:Run Disk Check on your Hard Drive for file system errors and bad sectors on it:Upload a screenshot of your hard disk using Crystal Disk Info:
My System SpecsSystem Spec
26 Jul 2014   #3
ksymi

Windows 7 Home Premium 64-bit
 
 

Thank you, I did all I could do for now. I haven't gotten blue screened yet, but I still have to update gdrv.sys, nusb3hub.sys, and nusb3xhc.sys.
My System SpecsSystem Spec
.

26 Jul 2014   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Thanks for the update.

Follow this...
Quote   Quote: Originally Posted by Arc View Post
The caution indication can be converted to good using CrystalDiscInfo. Click on the caution Button, you will get another window ....


In the resulting window, there are three sliders in the left. Drag them to the ultimate left, and notice the values at the right side are converting to zeros.


Now click the apply button, and notice that the caution is gone.
My System SpecsSystem Spec
31 Jul 2014   #5
ksymi

Windows 7 Home Premium 64-bit
 
 

I would also like to add that the scans reported clean and nothing else seems to be wrong. Thank you so much for your help!
My System SpecsSystem Spec
01 Aug 2014   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

You're welcome.

Good luck~
My System SpecsSystem Spec
09 Aug 2014   #7
ksymi

Windows 7 Home Premium 64-bit
 
 

Hi D: I got blue screened again but I got a different code (3b). I was playing a pc game and skyping simultaneously when it happened. Apparently it's a similar or the same problem as before...
My System SpecsSystem Spec
09 Oct 2014   #8
ksymi

Windows 7 Home Premium 64-bit
 
 

Blue screens have been coming back again, even when I'm not playing games. Please help
My System SpecsSystem Spec
09 Oct 2014   #9
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

How old is the entire system?

Specifically, the graphics card?
My System SpecsSystem Spec
10 Oct 2014   #10
ksymi

Windows 7 Home Premium 64-bit
 
 

I'm not exactly sure. I want to say a few years at least. Is there a way I can check?
My System SpecsSystem Spec
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 Random BSODs when gaming and surfing the webs




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