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Windows 7: Various BSODs mostly while playing games

23 Jul 2014   #1
khooler

Windows 7 Ultimate x64
 
 
Various BSODs mostly while playing games

Hi, i built my pc a while ago (about 6-7 months ago). Since then i've experienced many BSODs and tried to solve them, but failed. These BSODs mostly happened while i was playing games (I.E. = Borderlands 2, Battlefield 4, Battlefield Hardline). Some of them were probably caused by overheating, which was caused by me being stupid: i didn't mount the cpu cooler fan correctly -- now it's fixed. I still don't know what to do and what the problem is, and only now i realized there's this big community here which can help me. I really hope you'll be able to help me.

Thanks,
Francesco


My System SpecsSystem Spec
.
23 Jul 2014   #2
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Khooler You had quite a few dump files. I checked the last 3-4 month's of them. 4 referenced your graphics driver and were all the same.

Code:
lmvm atikmdag
start             end                 module name
fffff880`11019000 fffff880`11f29000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Tue Apr 15 21:13:17 2014 (534DE73D)
    CheckSum:         00EADC32
    ImageSize:        00F10000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
I would recommend you install the latest WHQL driver or if yours is current, reinstall it from Latest AMD Catalyst Video Driver for Windows 7 installing only the graphics driver if possible. Uninstall your old drivers after downloading your new drivers then follow this tutorial selecting ATI display Drivers only Drivers - Clean Left over Files after Uninstalling Then install the new drivers.

others
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 50, {fffff680008d0080, 0, fffff8000366c55b, 2}
 
Could not read faulting driver name
Probably caused by : memory_corruption ( nt!MiAgeWorkingSet+1d1 )
Followup: MachineOwner
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: 00000000009d0a18, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: 00000000682357c4, If non-zero, the instruction address which referenced the bad memory
 address.
Arg4: 0000000000000008, (reserved)
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80003603147, Address of the instruction which caused the bugcheck
Arg3: fffff8800abb8620, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
 
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
Code:
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: 00000000009d0a18, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: 00000000682357c4, If non-zero, the instruction address which referenced the bad memory
 address.
Arg4: 0000000000000008, (reserved)
Please Run Memtest86+

information   Information
Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip

Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you mat have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask.


Also Open a elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.

Please let us know the outcome of these and please keep close watch on your GPU and CPU temps. It seems that is a must in your case.
My System SpecsSystem Spec
24 Jul 2014   #3
khooler

Windows 7 Ultimate x64
 
 

Ok, i've installed the new drivers following your procedure; since then i've been running Memtest86 v5.01 -- 11 hours 40 minutes since it started: 6 passes and no errors. I'll EDIT this post when it's done (unfortunately i have to wait a lot).
Then, i'll try to run that cmd command.
Thanks for your help.
My System SpecsSystem Spec
.

24 Jul 2014   #4
khooler

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by essenbe View Post
Khooler You had quite a few dump files. I checked the last 3-4 month's of them. 4 referenced your graphics driver and were all the same.
<stuff that i cut>
EDIT / NEWS:
I installed the drivers (all of the package except the game thinghy which i already had)
I tested the ram with memtest86 [8 passes took 20 hours] --> NO ERRORS were found, as i saw
I only need to try that command.

How can i be sure i fixed something?
My System SpecsSystem Spec
24 Jul 2014   #5
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Time will tell is the only way to tell for sure. Didn't you follow the installing drivers link I gave you. All you need to install is the Display Driver and the PhysX Driver unless you use the other drivers, which few people do.

Run the sfc test which only takes a few minutes, see if you have problems with the protected system files. Then just use the computer as you always do.
My System SpecsSystem Spec
24 Jul 2014   #6
khooler

Windows 7 Ultimate x64
 
 


This is what i have been installing for the second time. I think PhysX is an NVIDIA thing.

I will try the command in 5 minutes.
My System SpecsSystem Spec
24 Jul 2014   #7
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Yea, I'm sorry, Too many threads I'm working on. You're right about PhysX. I would try just cleaning out the old drivers and installing the Display driver and nothing else. I don't believe in installing anything you don't use. CCC is a known hazard for some reason, you already have an HDMI driver in your board's drivers, so you don't need it and it will keep from conflicting with the HDMI driver you already have.
My System SpecsSystem Spec
24 Jul 2014   #8
khooler

Windows 7 Ultimate x64
 
 

OK,i run the command: windows found no integrity violations.
I am now reinstalling the drivers.
My System SpecsSystem Spec
24 Jul 2014   #9
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Did you do the clean leftover drivers first? That is usually the biggest problem with Graphics drivers, no matter which brand you have.
My System SpecsSystem Spec
24 Jul 2014   #10
khooler

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by essenbe View Post
Did you do the clean leftover drivers first? That is usually the biggest problem with Graphics drivers, no matter which brand you have.
yea if you mean display driver uninstaller i did.
My System SpecsSystem Spec
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 Various BSODs mostly while playing games




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