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Windows 7: Multiple BSODs daily, generally .sys files blamed in WinDbg

23 Jul 2014   #1
wruschris

Windows 7 Professional 32 bit
 
 
Multiple BSODs daily, generally .sys files blamed in WinDbg

I have been fighting multiple daily BSODs since mid June. I am a novice, so the debugging process is confusing. I have managed to run it several times and it has pointed to different .sys files. I have run memtest86 for several passes and the built-in Windows Memory Check, with no errors. It appears all drivers are up to date and I have uninstalled/re-installed the Q35 Chipset Express Driver a few times thinking that might help. I know this might sound crazy, but, it doesn't seem to crash inside software (eg. Quickbooks) but if I open Live Mail, IE or Chrome its just a matter of when it will crash. Any help is greatly appreciated. Thanks!


My System SpecsSystem Spec
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24 Jul 2014   #2
wruschris

Windows 7 Professional 32 bit
 
 

Since no one has given any advice, I will add that I have uninstalled/reinstalled the ethernet card & drivers to no avail. I have installed Driver Booster and let it update any drivers it found to be old. As I type this I am in Safe Mode with networking. To this point I have not received BSOD in safe mode...

The most recent BSOD was cache_manager
My System SpecsSystem Spec
25 Jul 2014   #3
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Make sure your dump logging is enabled.
Quote:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click System.
  3. Click the Advanced tab, and then click Settings under Startup and Recovery.
  4. Check Write an even to the system log, and Automatically restart.
  5. In the Write debugging information list, click Small memory dump (256k).
Location of Dumps:
C:\Windows\minidump
My System SpecsSystem Spec
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25 Jul 2014   #4
wruschris

Windows 7 Professional 32 bit
 
 

kookat77: does the zip file attached to my original post not contain those dmp files? I thought I followed the directions on running the program correctly and uploading it with the post. I have allowed memtest86 to run overnight and will report the results once I arrive at work.
My System SpecsSystem Spec
25 Jul 2014   #5
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

There were no dumps from this month..!
My System SpecsSystem Spec
25 Jul 2014   #6
wruschris

Windows 7 Professional 32 bit
 
 

Hmm...I know they are in the minidump folder b/c that's where I get them from for WinDbg. I just allowed the download from this site to run and assumed that's what it was grabbing. Should I just zip up the last several minidump files and upload them instead of allowing the download to do it? Also, is there any useful data in the large memory.dmp file that it in the C:/windows folder? Thanks
My System SpecsSystem Spec
25 Jul 2014   #7
wruschris

Windows 7 Professional 32 bit
 
 

Ok, I see where it was set to "Kernel Memory Dump" I have changed it to "small memory dump 128k". Also, memtest86 ran 16 hours with no errors. Are the tons of other minidump files created previously useless for analysis?
My System SpecsSystem Spec
25 Jul 2014   #8
wruschris

Windows 7 Professional 32 bit
 
 

I ran the "dm log collector" again for grins and giggles. As it processes, it seems to see all the .dmp files, but when it finishes, it only includes 9 files. A different 9 than the previous run, but again none more recent than 6-25-14. Is there a better way? I have them zipped and can upload w/o using the program if that is suitable.
My System SpecsSystem Spec
25 Jul 2014   #9
wruschris

Windows 7 Professional 32 bit
 
 

Probably overkill...but here are the dump filesAttachment 326960
and yes, got another bsod first time I attached these
My System SpecsSystem Spec
25 Jul 2014   #10
wruschris

Windows 7 Professional 32 bit
 
 

just today's bsods...
My System SpecsSystem Spec
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 Multiple BSODs daily, generally .sys files blamed in WinDbg




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