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Windows 7: External Hard Drive Blue Screen

30 Oct 2009   #1

windows 7 64bit
External Hard Drive Blue Screen

I have two different usb external hard drives, a seagate free agent 500gb and a 350gb Western Digital. I can access these drives when attached to a front end usb port, however, everytime I attempt a backup using either nenw software compatible with windows 7 or the windows 4 backup utility itself, I get the blue screen of death. I have been on the phone with Microsoft for over 4 hours today, and they have not yet been able to reslove this issue. Can anyone make suggestions on how to over come this problem. Thanks.

My System SpecsSystem Spec
31 Oct 2009   #2

7600.20510 x86

Yes. Post the minidumps.


Winrar the latest few .dmp and attach to a post, please.
My System SpecsSystem Spec
09 Nov 2010   #3

Windows 7 Home Premium 64 bit

I have the same problem, bought a new laptop and it always bluescreens when I transfer multiple files usually over 1gig to or from the external Harddrive.

Minidump enclosed.

MSI E7405
Intel Core I5
4 gigs DDR3
WD SATA 500gb HD

External HD
Western Digital Mybook series 1tb.

My System SpecsSystem Spec


 External Hard Drive Blue Screen

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