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Windows 7: Blue Screen BCCode 124

28 Jul 2014   #1
fireberd

Windows 10 64 bit
 
 
Blue Screen BCCode 124

I've had two blue screens this morning. I've run Memtest86 and no errors, although I still suspect memory. I have 16GB of GSkill Ripsaw memory installed. I have another system with a different motherboard but had the same model GSkill memory and I was having blue screens and no errors on memory test, I replaced the GSkill with some Corsair Vengeance and no more problems on that system.

This is a dual boot Win 7/Win 8 and I had a Win 8 blue screen yesterday WHEA error.


I have a .dmp file but it will not open.

This is what is displayed in the Action Center.



Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033



Files that help describe the problem
072814-5881-01.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
Extra information about the problem
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8011350028
BCP3: 00000000B6000000
BCP4: 0000000000040150
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1


My System SpecsSystem Spec
.
29 Jul 2014   #2
fireberd

Windows 10 64 bit
 
 

I ran a memory test on the Video card memory and that did not show any errors, too.

I did change a parameter in the BIOS for memory, from the default settings, and I'll see if that makes any difference.
My System SpecsSystem Spec
29 Jul 2014   #3
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

fireberd, are you overclocking it all again and I'm sure you checked your timings on your RAM. Also if you were run this program I'll take a look at it and see if I can see anything Blue Screen of Death (BSOD) Posting Instructions
My System SpecsSystem Spec
.

29 Jul 2014   #4
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

I just checked G Skill's web site and your ram listed in you specs is certified compatible with your Board. http://www.gskill.com/en/product/f3-14900cl9q-16gbxl
My System SpecsSystem Spec
29 Jul 2014   #5
fireberd

Windows 10 64 bit
 
 

I'm not overclocking. I know the GSkill is compatible, one of the reasons I bought it. The GSkill (same memory) I had in the other system with similar problems was also listed by the motherboard vendor (ASUS) as being compatible. The memory passed both the Windows 7 memory test and the memtest86.

Here is the debug file:
My System SpecsSystem Spec
29 Jul 2014   #6
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Jack, I could find little in the dump files. You had 2. The most recent one wouldn't open. I did open and run the first one with the same date, 7-26-14, but it really provided little info, but this is what I found.

Code:
BUGCHECK_STR:  0x124_GenuineIntel
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: LDSvc.exe
CURRENT_IRQL:  f
That is supposedly Pace License Service I am really having a problem finding out exactly what it is from a site I trust. But, supposedly it is located in c:\program files (x86)\Common Files\PACE\Services\LicenseServices\LDSvc.exe and is an PACE Anti-Piracy software, and according to some sites it is a windows file. I have searched and have not found it on my computer.

Here's the best I found, and I know nothing of the web site or it's accuracy

Quote:
PACE’s InterLok system is a cross platform toolset that allows you to protect your products and customize the delivery of software authorizations to your customers using multiple tools and methods. Components of the InterLok system include our sixth generation software technology and the iLok hardware key.
Source
My System SpecsSystem Spec
29 Jul 2014   #7
carwiz

Windows 7 Pro-x64
 
 

I would run a disk check for all drives, including C:. I couldn't load the last dump as it had some error and I'm seeing a lot of recovered L0 Cache errors (CPU) in the log as well as the first dump. It's reporting a Cache error. I didn't spot any processor throttling that would indicate a heat problem so perhaps a disk is getting flaky.

I don't think the error was caused by the process. It just happened to be in memory at the time.

Disk Check

Here's a few of the log messages:
Code:
 
Event[53642]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2014-07-29T08:16:34.195
  Event ID: 19
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Win7
  Description: 
A corrected hardware error has occurred.
Reported by component: Processor Core
Error Source: Corrected Machine Check
Error Type: Cache Hierarchy Error
Processor ID: 2
Event[53841]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2014-07-29T17:48:36.208
  Event ID: 19
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Win7
  Description: 
A corrected hardware error has occurred.
Reported by component: Processor Core
Error Source: Corrected Machine Check
Error Type: Cache Hierarchy Error
Processor ID: 3
Event[53854]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2014-07-29T17:59:10.188
  Event ID: 19
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Win7
  Description: 
A corrected hardware error has occurred.
Reported by component: Processor Core
Error Source: Corrected Machine Check
Error Type: Cache Hierarchy Error
Processor ID: 3
My System SpecsSystem Spec
30 Jul 2014   #8
fireberd

Windows 10 64 bit
 
 

Thanks for looking into this.

The Pace, is "iLok" which is a USB key that holds registration keys for several of my recording studio applications. It is an anti-piracy method, rather than entering a product key. One plus for the iLok (which many hate) is that it is portable, you can run the program on several computers, just have the iLok USB key plugged into whichever PC you want to run the program on.

As I've had blue screens on both Win 7 and Win 8, the common items are the motherboard. memory and one conventional hard drive, that does not have any OS or programs on it, only "data" and Macrium backups. The OS drives are both SSD's, although separate SSD drives.

I'm still leaning toward memory. I changed the XMP from "Disabled" (BIOS Default) to Enabled (Profile 1, whatever that is). Since then, I haven't had any blue screens.

Jack
My System SpecsSystem Spec
30 Jul 2014   #9
fireberd

Windows 10 64 bit
 
 

I looked at the BIOS.

With XMP Disabled, the "System Memory Multiplier" is 16.00, with XMP Profile 1 (or 2) the Multiplier is 18.67. In all cases it shows memory frequency as 1600Mhz.

Here is the CPU Z Memory section with Profile 1
My System SpecsSystem Spec
30 Jul 2014   #10
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

I figured out what it basically was, but didn't know the details as you explained them. It sounds good as long as it does not cause problems. Carwiz may have been correct in that it was just in memory at the time of the crash and didn't have anything to do with the crash. Almost any memory should run and cause no problems at 1333 9-9-9-24-2T. That is usually what it is set for the first boot anyway.

So, after changing your memory, do you just want to wait and see what happens? We can start running hardware tests if you want, but they can be very time consuming. If you have another BSOD maybe it will point us in the right direction. I'm sure the firmware on your SSDs is up to date, if not I would check and make sure. Just tell us what you'd like to do. I'll help any way I can.
My System SpecsSystem Spec
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 Blue Screen BCCode 124




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