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Windows 7: Random BSOD's on few week old build.

25 Aug 2014   #11
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Stop doing anything else and stop searching elsewhere. Concentrate on only what stated below.

Quote   Quote: Originally Posted by Watson View Post
Ok, so the memtest shows thousands upon thousands of errors, after running for several passes.
Now follow the "Part 3: If You Have Errors:" of How to Test and Diagnose RAM Issues with Memtest86+

Errors/red lines means one or more RAM is faulty. But the fault may occur due to a faulty DIMM slot, too, which is a motherboard component. Using memtest86+, you can discriminate between a faulty RAM and a faulty motherboard.

How? Say you have two RAM sticks and two DIMM slots. You obtained errors at the test with all RAM sticks installed. Now, remove all the sticks but one. Test it in all the available slots, one by one. Continue the same procedure for all the available sticks.
How to make the inference that is it a RAM issue or it is a motherboard issue? Suppose you have got the result like that:

testSlot1Slot2
RAM1ErrorError
RAM2GoodGood

It is a RAM, a bad RAM.

But if you have got a result like that:

testSlot1Slot2
RAM1ErrorGood
RAM2ErrorGood

It is a motherboard issue. The particular slot is bad.

Let us know the result.


My System SpecsSystem Spec
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25 Aug 2014   #12
Watson

Windows 7 64 bit Home Premium
 
 

Will do this later. Cheers Arc for the continued help.
My System SpecsSystem Spec
15 Oct 2014   #13
Watson

Windows 7 64 bit Home Premium
 
 

Hi again,
Sorry it has taken me this long to come back with anything new. The memtest as you mentioned above, showed me that 2 of the 4 RAM sticks I had were causing errors on all slots, while the other two passed in all slots. So removed those two and had no problems for weeks. However, in the last day or so, been having startup issues, with the PC sometimes failing to boot and twice today have had the pc freeze about 2 minutes after booting, with only the mouse being able to move. Not installed any new programs or anything. Any advice on how to proceed? I am currently trying to sort out a refund/replacement RAM from the company I bought it from.

Only other thing I can mention is that that I often get a fan error on startup, but the fan is always on, its just sometimes a little slow to get up to speed as far as I can tell.
My System SpecsSystem Spec
.

28 Dec 2014   #14
Watson

Windows 7 64 bit Home Premium
 
 

Hello again,

I replaced the RAM in the computer with the new lot, but was again getting BSOD's and memtest errors (only a few on test 6). Think that yet again that one of the 4 RAM sticks is faulty and so just using 2 of them gives no errors on any slot. But still got a BSOD with the 2 sticks in.

Attached are some recent BSOD's. The most recent one is today's one with just the 2 sticks that had no errors on. Any help is much appreciated.

Thanks!
My System SpecsSystem Spec
28 Dec 2014   #15
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Can you confirm the size of the memory DiMM's please?
My System SpecsSystem Spec
28 Dec 2014   #16
Watson

Windows 7 64 bit Home Premium
 
 

Corsair XMS3 DDR3 4gb sticks. Is that what you mean?
My System SpecsSystem Spec
29 Dec 2014   #17
Watson

Windows 7 64 bit Home Premium
 
 

Cheers for all the help so far by the way. Appreciate the responses.
My System SpecsSystem Spec
31 Dec 2014   #18
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

*** WARNING: Unable to verify timestamp for iusb3xhc.sys
*** ERROR: Module load completed but symbols could not be loaded for iusb3xhc.sys
Probably caused by : iusb3xhc.sys ( iusb3xhc+2ca71 )

Followup: MachineOwner
---------
Please run the Intel Update Utility to check for an updated USB drivers:
Page Unavailable
My System SpecsSystem Spec
21 Jan 2015   #19
Watson

Windows 7 64 bit Home Premium
 
 

Quote   Quote: Originally Posted by Golden View Post
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

*** WARNING: Unable to verify timestamp for iusb3xhc.sys
*** ERROR: Module load completed but symbols could not be loaded for iusb3xhc.sys
Probably caused by : iusb3xhc.sys ( iusb3xhc+2ca71 )

Followup: MachineOwner
---------
Please run the Intel Update Utility to check for an updated USB drivers:
Page Unavailable

I got nothing on this. I ran the program and it didnt come up with anything at all. Didnt even show up my current drivers. The BSOD's do seem to have stopped though after I ran it weirdly enough. Until today when I once again had my screen go black and the monitor signal cut out, which is also hasn't happened in a while. Was while I had been playing far cry 3 for about 5 or 6 minutes.

All these issues, I dont know if they are related but they are damn annoying.
My System SpecsSystem Spec
21 Jan 2015   #20
Pauly

Win7 Ultimate X64
 
 

Sounds like you may have had a couple problems at the same time confusing things slightly
Regards the gfx I would start by checking drivers are up to date and then run a video card stress test to check the cards performance and temperatures
Something like this Video Card - Stress Test with Furmark
Keep an eye on those temperatures while running it though if it is an overheating issue you don't want to cook the card
My System SpecsSystem Spec
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 Random BSOD's on few week old build.




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