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Windows 7: BSOD after playing League of Legends

29 Jul 2014   #1
yeojnaej

Windows 7 Ultimate x64
 
 
BSOD after playing League of Legends

Anyone can help me?

computer name: JOEY-PC
windows version: Windows 7 , 6.1, build: 7600
windows dir: C:\Windows
Hardware: INTEL_, Intel Corporation, DH55TC
CPU: GenuineIntel Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 4149608448 total
VM: 2147352576, free: 1989312512

Thanks !


My System SpecsSystem Spec
.
29 Jul 2014   #2
yeojnaej

Windows 7 Ultimate x64
 
 

Bump!
My System SpecsSystem Spec
29 Jul 2014   #3
yeojnaej

Windows 7 Ultimate x64
 
 

Anyone can help me please?
My System SpecsSystem Spec
.

29 Jul 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi yeojnaej.

As we attend threads based on unanswered ones, every thread bump minimizes a chance to get a response. Plus thread bumping is a violation of Forum Rule #2.

Stop 0x3B BSODs are most possible for systems not properly up-to-date. Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats including BSODs.
Code:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack and Update Center - Microsoft Windows

Report us for any further BSOD after installing Service Pack 1.
____________________________________
Code:
BugCheck 3B, {c0000005, fffff96000194283, fffff88003a25060, 0}

Probably caused by : win32k.sys ( win32k!HmgLockEx+a3 )

Followup: MachineOwner
---------
My System SpecsSystem Spec
29 Jul 2014   #5
yeojnaej

Windows 7 Ultimate x64
 
 

I'm sorry about on the Bump reply didnt know it is a violatin, and i already installed Service pack 1 i hope i will not having bsod now. thanks alot bud!
My System SpecsSystem Spec
29 Jul 2014   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

In that case, run the tool again, and upload the latest information.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

My System SpecsSystem Spec
29 Jul 2014   #7
yeojnaej

Windows 7 Ultimate x64
 
 

Here is the latest zip.
My System SpecsSystem Spec
29 Jul 2014   #8
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

That looks OK. Now run this please:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the tool here in your next reply
My System SpecsSystem Spec
29 Jul 2014   #9
yeojnaej

Windows 7 Ultimate x64
 
 

Code:
 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
 
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
Windows Product ID: 00426-OEM-8992662-00497
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {AB625668-7BD3-44F0-A0CE-FB493F165E69}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
 
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
 
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
 
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
 
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
 
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
 
File Scan Data-->
 
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{AB625668-7BD3-44F0-A0CE-FB493F165E69}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PMJBM</PKey><PID>00426-OEM-8992662-00497</PID><PIDType>2</PIDType><SID>S-1-5-21-411587089-1079032009-197739056</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>DH55TC__</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>TCIBX10H.86A.0027.2009.1119.1517</Version><SMBIOSVersion major="2" minor="6"/><Date>20091119000000.000000+000</Date></BIOS><HWID>34470300018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 
 
Spsys.log Content: 0x80070002
 
Licensing Data-->
Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".
 
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x80070005
HealthStatus Bitmask Output:
 
 
HWID Data-->
HWID Hash Current: NAAAAAAABgABAAEAAAACAAAAAQABAAEA6GG8jGJ1QsaAlvgVkrl0XcL7iMO8WAIHhM1cXQ==
 
OEM Activation 1.0 Data-->
N/A
 
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
ACPI Table Name    OEMID Value    OEMTableID Value
APIC            INTEL         DH55TC 
FACP            INTEL         DH55TC 
HPET            INTEL         DH55TC 
MCFG            INTEL         DH55TC 
SSDT            INTEL         DH55TC 
ASF!            INTEL         DH55TC 
SLIC            HPQOEM        SLIC-MPC
My System SpecsSystem Spec
29 Jul 2014   #10
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Quote   Quote: Originally Posted by yeojnaej View Post
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
Counterfeit installations such as yours contains heavily modified code that causes the installation to behave it unexpected ways. Analysing BSOD's and determining their causes on these sorts of installations is very unreliable.

My recommendation is to start with a clean slate, and install a genuine version of Windows. This will minimise the problems you are experiencing, and make subsequent diagnosis of BSOD's far more reliable.
My System SpecsSystem Spec
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 BSOD after playing League of Legends




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