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Windows 7: Win 7 Pro - OK in safe mode, instant BSoD in Normal Start

31 Jul 2014   #1
ChrisPbass

7 Ultimate 64 bit
 
 
Win 7 Pro - OK in safe mode, instant BSoD in Normal Start

Win 7 pro
Asrock w/AMD A6 w/GPU
Nothing external
SSD as boot
2 mirrored drives and an additional drive

Machine has been up and running for a long time.
I assume/figure that since it runs in safe mode that there is some sort of driver error. Unlike all the people that say 'I haven't changed a thing' I have changed something.

I took a PATA HD (20 years old) and used a SAbrent IDE > USB connector to attempt to get the data off the HD. It did not work. Device mgr does not install the connector as a device but it did install the HD in device manager. It did not work, I assume, because W7 cannot read the file system of the ancient drive.
PC seemed to work fine...I shut it down and unhooked the connector. Left it off because of thunderstorms.
Fired it back up and problems. At first I could boot up and it would work for a while.
I tried repair etc...and restoring but nothing is working.

I have looked in dev mgr and the drive is no longer there. I don't see any errors in dev mgr (in safe mode)

The stop error was 0x0000007E - I don't have any more information at this point.
Guess I should go read the sticky at the top of this sub-forum now Probably should be checking out the error file and posting it...


My System SpecsSystem Spec
.
01 Aug 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi ChrisPbass.

Boot into Safe Mode and supply the necessary data following the Blue Screen of Death (BSOD) Posting Instructions.
My System SpecsSystem Spec
01 Aug 2014   #3
ChrisPbass

7 Ultimate 64 bit
 
 

Zip uploaded.
My System SpecsSystem Spec
.

02 Aug 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi ChrisPbass.

From the crash dumps it appears to be some sort of memory corruption. But in that case it should affect the safe mode too. Let us first see if any driver or service is causing the issue.


Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the system configuration window, with the "general" tab selected.
  • Click the "startup" tab. Click "Disable all" > Apply > OK.
  • Click on "services" tab. Check the "Hide all Microsoft Services"; Click "Disable all" > Apply > OK
Then try to boot again normally. Let us know if it works or not.

And test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Also, Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

Let us know the results.
___________________________________
Code:
BugCheck A, {8ba, 2, 0, fffff8000308b5a8}

Probably caused by : memory_corruption

Followup: memory_corruption
---------
Code:
BugCheck 50, {fffff800010e5f00, 8, fffff800010e5f00, 0}


Could not read faulting driver name
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4518f )

Followup: MachineOwner
---------
Code:
BugCheck 1000007E, {ffffffffc0000005, fffff960006300dd, fffff88002b9efe8, fffff88002b9e840}

Probably caused by : cdd.dll ( cdd!memmove+bd )

Followup: MachineOwner
---------
My System SpecsSystem Spec
04 Aug 2014   #5
ChrisPbass

7 Ultimate 64 bit
 
 

I disabled everything but MS services and rebooted. Seems to be OK for now. I'll let it idle and will report back.
The PC runs nice and cool.
I did memtest 86 this memory 6 months or so but I guess the memory could go bad over time. I've never had memory fail.

Thanks for your help. I will report back.
My System SpecsSystem Spec
04 Aug 2014   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

If it runs fine without the unwanted additional load, its fine.

If you take the RAM test, it will not harm anything but will give the assurance that RAM is not causing the issue.

Let us know for any further issue.
My System SpecsSystem Spec
04 Aug 2014   #7
ChrisPbass

7 Ultimate 64 bit
 
 

So..the obvious answer is that a service is making this PC crash?
Should I turn 1 service on at a time and reboot to see what's making it crash?
My System SpecsSystem Spec
04 Aug 2014   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Yes, you may do it. Do it for both the services and the startup items.
My System SpecsSystem Spec
05 Aug 2014   #9
ChrisPbass

7 Ultimate 64 bit
 
 

I enabled AMD fuel and it was fine ~ ~ ~ enabled AMD external events utility and looked over 10 minutes later and the monitor was gibberish and frozen.
My System SpecsSystem Spec
05 Aug 2014   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Those services are bloats. You may avoid those during installing the display driver by choosing the advanced option.

Users generally dont need those AMD services. It is generally suggested to not install CCC and other bloats while installing the display driver.

Better you keep it unchecked. Then try the other services.
My System SpecsSystem Spec
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 Win 7 Pro - OK in safe mode, instant BSoD in Normal Start




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