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Windows 7: Crashes / Freezes

31 Oct 2009   #1

Windows 7
 
 
Crashes / Freezes

Quote:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 50
BCP1: FFFFF8800615E000
BCP2: 0000000000000001
BCP3: FFFFF880048B6552
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\103009-23914-01.dmp
C:\Users\SystemShark\AppData\Local\Temp\WER-27222-0.sysdata.xml
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C:\Windows\system32\en-US\erofflps.txt
I installed some core temp programs so I could see if the processor or the graphics card was overheating.

(intel i5)
Core 0 Max 44c
Core 1/2/3 Max 46c

Graphics Card (Radeon 5850)
TMpin0 Max 30c
TMpin1 Max 25c
TMpin2 Max 35c


It dosn't crash predictably enough for me to determine what is causing it. Sometimes its just idle and bluescreens reallyfast to a shutdown/restart. Other times it freezes and I have to restart myself.

Any ideas / suggestions?

I am a little unsure if the heatsync I put on the processor is on correctly... stupid pushpin/plastic locks that make me damn near crack the motherboard in half to install.

My System SpecsSystem Spec
.

31 Oct 2009   #2

7600.20510 x86
 
 

C:\Windows\Minidump

Winrar the latest few .dmp files and attach to a post so we can have a look to determine what may be causing your 0x50 bsod, please.
Include C:\Windows\Minidump\103009-23914-01.dmp
My System SpecsSystem Spec
31 Oct 2009   #3

Windows 7
 
 

That help?

Also - just froze playing a game (Battlefield Heroes) was playing fine for a few hours then froze. My media player in the background continued to play music for 5 mins after - when I got back to my comp everything was froze and no sound..pressed reset.
My System SpecsSystem Spec
.


31 Oct 2009   #4

7600.20510 x86
 
 

Install latest chipset driver for motherboard and video driver from game.amd.com should fix. If not, please post back and I will look further into the issue(s).

Install latest bios is always good idea too.

Good luck.

http://www.gigabyte.com.tw/Support/Motherboard/Driver_Model.aspx?ProductID=3165&ost=windows+7+64bit#anchor_os = 64 bit
http://www.gigabyte.com.tw/Support/M...2bit#anchor_os = 32 bit

Remove all NVidia video card driver software if you ever had a card by them installed. I'm guessing you did since you have a brand new card.

Driver Sweeper for NVidia - http://www.guru3d.com/category/driversweeper/
My System SpecsSystem Spec
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