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Windows 7: Random BSOD when Waking Up

11 Aug 2014   #11
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

What Power Supply do you have? Some power supplies cause BSODs with Haswell because they are not Haswell certified. Haswell uses less power than the supplies can go. Some have a limit of "if it goes lower than this, shut off".

The easiest way is to set the hard drive to never sleep, that's what I do. With an SSD, sleep is not really that necessary. It takes you what, about 25 seconds to start up? Plus it loads all your drivers again. There are a lot of options in advanced power settings that you can control it the way you want it. If you want to try that I can tell you how.


My System SpecsSystem Spec
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11 Aug 2014   #12
JungleCurry

Windows 7 64 bit
 
 

Hi essenbe

My PSU is Aurum Xilenser 500 (AURUM XILENSER 500 (Modular) | AURUM Xilenser Series | Power Supply | FSPLifeStyle). The website states that the unit is Haswell compatible.

I actually thought about not putting the system into sleep but shut it down completely when not in use. However, I prefer the sleep mode because I sometimes leave several documents opened and so with sleep I can get back to work right away when the system wakes up.

If push comes to shove, I might have to do what you suggest. However, I would like to see if I can get to the bottom of the issue before giving up!

JC
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11 Aug 2014   #13
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

OK, no problem. I have an Ivy Bridge so can't help a lot with Haswell. But, if I can provide any info, please just ask. BTW, have you tried turning off hybrid sleep mode?
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12 Aug 2014   #14
JungleCurry

Windows 7 64 bit
 
 

Quote   Quote: Originally Posted by essenbe View Post
OK, no problem. I have an Ivy Bridge so can't help a lot with Haswell. But, if I can provide any info, please just ask. BTW, have you tried turning off hybrid sleep mode?
It seems like Hybrid Sleep is off on my system. However, using "powercfg -a" in the command prompt, I got the following messages.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>powercfg -a
The following sleep states are available on this system: Standby ( S3 )
The following sleep states are not available on this system:
Standby (S1)
The system firmware does not support this standby state.
Standby (S2)
The system firmware does not support this standby state.
Hibernate
Hibernation has not been enabled.
Hybrid Sleep
C:\Windows\system32>

I was wondering if sleep states S1 and S2 had anything to do with my BSOD problem?

JC
My System SpecsSystem Spec
12 Aug 2014   #15
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

I have S1 enabled on my system and all the other sleep states disabled. I had just read of someone with the same/similar board as you having the same problem. He said he turned off hybrid sleep and it solved his problem. I just thought I'd pass that on.

This is an overclocking guide for the Gigabyte Z97 boards. The guides and the posts that follow usually give a pretty good explanation of the different settings. You may want to look and see if there is a setting that causes the same problems you are having. http://www.overclock.net/t/1490835/t...clocking-guide
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12 Aug 2014   #16
JungleCurry

Windows 7 64 bit
 
 

Quote   Quote: Originally Posted by Arc View Post
Different bugchecks are appearing!

Now its a time to think alternatively.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 consecutive passes.
If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there. Let us know the result.
____________________________________
Code:
BugCheck 4E, {99, 3bd009, 0, 3bd089}

Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )

Followup: MachineOwner
---------
Follow-up report:

After 8 passes of memtest, no errors were reported.

I disabled C3 state in BIOS yesterday. Today the machine fell to wake up from sleep. It just showed a black screen. To get it running again, I had to do hard reboot. I then disabled C1E state and so far no issue.

I now think that the BSOD problem and the failure to wake up issue are related. After looking around, I found that the issue is common with Gigabyte motherboards.

If anyone with similar experience with Gigabyte boards managed to solve the issue, please share.
My System SpecsSystem Spec
12 Aug 2014   #17
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by JungleCurry View Post
I now think that the BSOD problem and the failure to wake up issue are related. After looking around, I found that the issue is common with Gigabyte motherboards.
BSOD issues cannot be generalized in that way. Every single issue is different; and unique depending on the system (software-hardware-settings) environment.

For any further BSOD, let us see the data.
My System SpecsSystem Spec
23 Nov 2014   #18
art vandelay

Windows 8.1 Pro 64b
 
 

JungleCurry - did you get anywhere with this?

I have a very similar issue and notice also have Gigabyte Z87 board and same Seagate 4TB drive.

Thanks.
My System SpecsSystem Spec
24 Nov 2014   #19
JungleCurry

Windows 7 64 bit
 
 

Unfortunately not. After weeks of headache, I abandoned the idea of putting my PC to sleep. I believe that the combination of PSU, Gigabyte MB and 4790K chip is the culprit.
My System SpecsSystem Spec
24 Nov 2014   #20
art vandelay

Windows 8.1 Pro 64b
 
 

Thanks. I've updated to the latest Intel RST and haven't had a crash waking from sleep yet ...

But it is random. Had a week without any problems up until Saturday. Did have a couple of devices charging on fron USB 3 ports - always suspicious of USB 3 since have seen many issues with USB 3 and sleep early on.

This a clean reinstall Win 8.1 Pro, RAM, SSD and HDD all tested extensively. RAM even swapped out. Gigabyte Z87-HD3. Some reports than ON/OFF should be uninstalled so try that too. Antec 650W Truepower, GTX 970, 16GB Crucial Ballistix, Intel 4770 - just as information for others.

I do need to try another wireless mouse / keyboard combo (Microsoft Desktop 700 v2) - although have disabled them for waking up machine.

Driver verifier gives no useful info and won't crash unless use very aggressive settings.

I'm in computer repair and this issue has me stumped. Hopefully this IRST update will sort but I'm not hugely confident.
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