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Windows 7: BSOD while downloading chart data

06 Aug 2014   #1
arjfca

windows 7 Pro x64
 
 
BSOD while downloading chart data

Hello

My system seem erratic these days. Usually, I'm not using the system when the error occur.
This morning I had a blue screen while I was working with my charts. Nothing unusual.

I was able to restart my PC with no problem

I tried to test with memory86, but never succeed to have it run with a USB drive

I'm loss..... Any help appreciated

Martin


My System SpecsSystem Spec
.
06 Aug 2014   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa8015263060, fffffa8015263340, fffff80003f8f270}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
---------
Run the DOS version of this tool:
SeaTools for DOS and Windows - How to Use
My System SpecsSystem Spec
06 Aug 2014   #3
arjfca

windows 7 Pro x64
 
 

Quote   Quote: Originally Posted by Golden View Post
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa8015263060, fffffa8015263340, fffff80003f8f270}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
---------
Run the DOS version of this tool:
SeaTools for DOS and Windows - How to Use
Hello Golden

I got an SSD drive, is it appropriate to test it?
My System SpecsSystem Spec
.

06 Aug 2014   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Yes, but try the Windows version first
My System SpecsSystem Spec
06 Aug 2014   #5
arjfca

windows 7 Pro x64
 
 

Quote   Quote: Originally Posted by Golden View Post
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa8015263060, fffffa8015263340, fffff80003f8f270}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
---------
Run the DOS version of this tool:
SeaTools for DOS and Windows - How to Use
Golden,thanks for your help.

I did all Windows test except the advance one. All pass with no error..

Have a good day
Martin

edit: All drive test from the Windows application, not from dos
My System SpecsSystem Spec
07 Aug 2014   #6
arjfca

windows 7 Pro x64
 
 

Did the memtest86 No fault found after 5 hours

Martin
My System SpecsSystem Spec
07 Aug 2014   #7
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Please do the following:

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
Driver Verifier - Enable and Disable

Driver Verifier will cause your computer to run very sluggishly - this is normal. What it is trying to do is force your system to BSOD and isolate the offending driver/s. When it does, reboot, disable driver verifier, reboot as normal and upload the new dmp file/s here.

I recommend creating a system restore point before turning on driver verifier:
System Restore Point - Create

If your system fails to boot to desktop once driver verifier is enabled, turn it off by booting into Safe Mode:
Safe Mode
My System SpecsSystem Spec
07 Aug 2014   #8
arjfca

windows 7 Pro x64
 
 

Quote   Quote: Originally Posted by Golden View Post
Please do the following:

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
Driver Verifier - Enable and Disable

Driver Verifier will cause your computer to run very sluggishly - this is normal. What it is trying to do is force your system to BSOD and isolate the offending driver/s. When it does, reboot, disable driver verifier, reboot as normal and upload the new dmp file/s here.

I recommend creating a system restore point before turning on driver verifier:
System Restore Point - Create

If your system fails to boot to desktop once driver verifier is enabled, turn it off by booting into Safe Mode:
Safe Mode
Golden, Thanks again.

In the verified driver list, just to confirm, do I select all drivers not from Microsoft?

Should I do my normal task while the verified mode is enable? or just leave the pc running still?
Martin
My System SpecsSystem Spec
07 Aug 2014   #9
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Correct - select only non - Microsoft drivers.

Yes, just use the PC as normal whilst DV is running.
My System SpecsSystem Spec
09 Aug 2014   #10
arjfca

windows 7 Pro x64
 
 

Golden,

More than 24H as pass with DV running. PC did not crash. Only problem is related to Kaspersky licence, witch may not be linked.

Now, what is the next step?

Have a nice weekend

Martin
My System SpecsSystem Spec
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 BSOD while downloading chart data




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