BSOD while downloading chart data

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  1. Posts : 363
    windows 7 Pro x64
       #1

    BSOD while downloading chart data


    Hello

    My system seem erratic these days. Usually, I'm not using the system when the error occur.
    This morning I had a blue screen while I was working with my charts. Nothing unusual.

    I was able to restart my PC with no problem

    I tried to test with memory86, but never succeed to have it run with a USB drive

    I'm loss..... Any help appreciated

    Martin :)
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck F4, {3, fffffa8015263060, fffffa8015263340, fffff80003f8f270}
    
    ----- ETW minidump data unavailable-----
    Probably caused by : csrss.exe
    
    Followup: MachineOwner
    ---------
    Run the DOS version of this tool:
    SeaTools for DOS and Windows - How to Use
      My Computer


  3. Posts : 363
    windows 7 Pro x64
    Thread Starter
       #3

    Golden said:
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck F4, {3, fffffa8015263060, fffffa8015263340, fffff80003f8f270}
    
    ----- ETW minidump data unavailable-----
    Probably caused by : csrss.exe
    
    Followup: MachineOwner
    ---------
    Run the DOS version of this tool:
    SeaTools for DOS and Windows - How to Use
    Hello Golden

    I got an SSD drive, is it appropriate to test it?
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    Yes, but try the Windows version first
      My Computer


  5. Posts : 363
    windows 7 Pro x64
    Thread Starter
       #5

    Golden said:
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck F4, {3, fffffa8015263060, fffffa8015263340, fffff80003f8f270}
    
    ----- ETW minidump data unavailable-----
    Probably caused by : csrss.exe
    
    Followup: MachineOwner
    ---------
    Run the DOS version of this tool:
    SeaTools for DOS and Windows - How to Use
    Golden,thanks for your help.

    I did all Windows test except the advance one. All pass with no error..

    Have a good day
    Martin

    edit: All drive test from the Windows application, not from dos
    Last edited by arjfca; 06 Aug 2014 at 08:29. Reason: clarification
      My Computer


  6. Posts : 363
    windows 7 Pro x64
    Thread Starter
       #6

    Did the memtest86 No fault found after 5 hours

    Martin
      My Computer


  7. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #7

    Please do the following:

    Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
    Driver Verifier - Enable and Disable

    Driver Verifier will cause your computer to run very sluggishly - this is normal. What it is trying to do is force your system to BSOD and isolate the offending driver/s. When it does, reboot, disable driver verifier, reboot as normal and upload the new dmp file/s here.

    I recommend creating a system restore point before turning on driver verifier:
    System Restore Point - Create

    If your system fails to boot to desktop once driver verifier is enabled, turn it off by booting into Safe Mode:
    Safe Mode
      My Computer


  8. Posts : 363
    windows 7 Pro x64
    Thread Starter
       #8

    Golden said:
    Please do the following:

    Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
    Driver Verifier - Enable and Disable

    Driver Verifier will cause your computer to run very sluggishly - this is normal. What it is trying to do is force your system to BSOD and isolate the offending driver/s. When it does, reboot, disable driver verifier, reboot as normal and upload the new dmp file/s here.

    I recommend creating a system restore point before turning on driver verifier:
    System Restore Point - Create

    If your system fails to boot to desktop once driver verifier is enabled, turn it off by booting into Safe Mode:
    Safe Mode
    Golden, Thanks again.

    In the verified driver list, just to confirm, do I select all drivers not from Microsoft?

    Should I do my normal task while the verified mode is enable? or just leave the pc running still?
    Martin
    Last edited by arjfca; 07 Aug 2014 at 10:18. Reason: Add a question
      My Computer


  9. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #9

    Correct - select only non - Microsoft drivers.

    Yes, just use the PC as normal whilst DV is running.
      My Computer


  10. Posts : 363
    windows 7 Pro x64
    Thread Starter
       #10

    Golden,

    More than 24H as pass with DV running. PC did not crash. Only problem is related to Kaspersky licence, witch may not be linked.

    Now, what is the next step?

    Have a nice weekend

    Martin
      My Computer


 
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