BSOD with different errors like 0x1E; 0x3B; 0x4A; 0xD1; 0x7E; 0x0A

JerryRr · 07 Aug 2014

Hi

I've problem with Win 7 Ultimate 64 bit.
I have got a lot of BSOD every day but each time with a different errors like in the thread title.
I tried to repair my pc and registry with CCleaner, Uniblue's Powersuite, WinZip System Utilities Suite and Enigma Software Group's RegHunter and SpyHunter but BSOD comes as before.
Sending files for analysis.
Best regards,
//Jerry

koolkat77 · 08 Aug 2014

CHeck for updates on these drivers:

Sometimes drivers remain, not completely uninstalled. Follow this tutorial for complete removal of drivers of the particular program: How to Clean Left Over Driver Files with Driver Sweeper

Drivers - Clean Left over Files after Uninstalling

Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows you to remove leftover registry:-

Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Perform a Clean boot:

Troubleshoot Application Conflicts by Performing a Clean Startup

Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:

How to Change, Add, or Remove Startup Programs in Windows 7

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

Click on the
Type CMD on Search
Left click and Run as Administrator
Type SFC /scannow

Full tutorial here:

SFC /SCANNOW Command - System File Checker

Run Disk Check on your Hard Drive for file system errors and bad sectors on it:

How to Run Disk Check in Windows 7

Upload a screenshot of your hard disk using Crystal Disk Info:

Code:

Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Thu Aug  7 16:04:53.131 2014 (UTC + 6:00)
System Uptime: 0 days 0:54:55.130
BugCheck 1E, {0, 0, 0, 0}
*** WARNING: Unable to verify timestamp for netr28ux.sys
*** ERROR: Module load completed but symbols could not be loaded for netr28ux.sys
Probably caused by : netr28ux.sys ( netr28ux+1703 )
BUGCHECK_STR:  0x1E
PROCESS_NAME:  iexplore.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

JerryRr · 01 Sep 2014

Hi,

Thank you for your help and I apologize the delay in my response.

I hope I updated all device drivers that you mentioned and run CHKDSK as well as SFC. I also tested "My Dell" hardware without problem, used Revo Uninstaller and all seems to be OK.

When I used Display Driver Uninstaller then I have got a bigger problem and I have to start from the beginning with display adapter. The other problem comes with my Windows Product license. I lost activation of my Windows license. When I re-activated my Windows license key answer was that Windows is genuine but validation failed and now I have to activate Windows each time when I start Windows.
Today when I logged in so first I have got instant shut off without any blue screen. Restart did not requested any Safe Mode or so but after logging in procedure comes BSOD again. Third start was ok with only prompt to "Start Windows normally" and I could work whole the day.

I send a zipped dump file as well as PDF file with screenshots about Windows license which accompanies every start of system. How can I validate my Windows license? Why BSOD still comes sometimes?

I will be very thankful for any help.

Arc · 02 Sep 2014

The issue is caused by Netgear drivers. It not only needs upfare but also needs clean-up.

Uninstall Netgear Geanie. You have two different instances installed.

NETGEAR WNDA3100v2 Genie
NETGEAR WNDA4100 Genie

Uninstall NETGEAR ReadySHARE.

Uninstall/Disable Leaf Networks Adapter.

Uninstall/Disable Netgear Firewall. (c:\windows\system32\drivers\fwleaf.sys)

Now download WNDA4100 Software Version 1.2.0.13. Keep it on your desktop. Then follow their instructions:

To properly install adapter software, please remove any drivers that were previously installed.
To uninstall, go to Start > Programs > NETGEAR WNDA4100 adapter > Uninstall NETGEAR WNDA4100 adapter .
If you want to install just the adapter drivers without the NETGEAR Genie utility, run WNDA4100_v12013__win8_Standalone_WHQL_signed.exe and follow the on-screen install instructions.

Also, Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.

Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus.
Apply > OK
Accept then restart.
** Remember, you are supposed to uncheck all other than Microsoft Security Client.

Go to Support | Dell US, enter your service Tag and update the Renesas USB3 controllers.

Let us know the result. I am thinking that you may need some more actions as your computer is not only filled up with factory bloatware but also not very properly maintained. Specially the networking related area.
_________________________________________

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc0000005, fffff8800951264c, 0, ffffffffffffffff}

*** WARNING: Unable to verify timestamp for netr28ux.sys
*** ERROR: Module load completed but symbols could not be loaded for netr28ux.sys
Probably caused by : netr28ux.sys ( netr28ux+cb64c )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8800951264c, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80005114100
GetUlongFromAddress: unable to read from fffff800051141c0
 0000000000000000 Nonpaged pool

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
netr28ux+cb64c
fffff880`0951264c 8b80a0be3200    mov     eax,dword ptr [rax+32BEA0h]

BUGCHECK_STR:  0x1E_c0000005_R

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre

LAST_CONTROL_TRANSFER:  from fffff80004f27738 to fffff80004edcbc0

STACK_TEXT:  
fffff880`07fa9ba8 fffff800`04f27738 : 00000000`0000001e ffffffff`c0000005 fffff880`0951264c 00000000`00000000 : nt!KeBugCheckEx
fffff880`07fa9bb0 fffff800`04edc242 : fffff880`07faa388 fffffa80`0cb2fb50 fffff880`07faa430 00000000`000000db : nt! ?? ::FNODOBFM::`string'+0x487ed
fffff880`07faa250 fffff800`04edab4a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000013 : nt!KiExceptionDispatch+0xc2
fffff880`07faa430 fffff880`0951264c : fa800000`000fffff f8000506`c588ffff 00000000`0000ffff f8800955`309e0000 : nt!KiGeneralProtectionFault+0x10a
fffff880`07faa5ce fa800000`000fffff : f8000506`c588ffff 00000000`0000ffff f8800955`309e0000 fa800bd6`8000ffff : netr28ux+0xcb64c
fffff880`07faa5d6 f8000506`c588ffff : 00000000`0000ffff f8800955`309e0000 fa800bd6`8000ffff f8800966`7c2cffff : 0xfa800000`000fffff
fffff880`07faa5de 00000000`0000ffff : f8800955`309e0000 fa800bd6`8000ffff f8800966`7c2cffff f8800000`0003ffff : 0xf8000506`c588ffff
fffff880`07faa5e6 f8800955`309e0000 : fa800bd6`8000ffff f8800966`7c2cffff f8800000`0003ffff f88007fa`00000000 : 0xffff
fffff880`07faa5ee fa800bd6`8000ffff : f8800966`7c2cffff f8800000`0003ffff f88007fa`00000000 f88007fa`a8f6ffff : 0xf8800955`309e0000
fffff880`07faa5f6 f8800966`7c2cffff : f8800000`0003ffff f88007fa`00000000 f88007fa`a8f6ffff f88007fa`a9c2ffff : 0xfa800bd6`8000ffff
fffff880`07faa5fe f8800000`0003ffff : f88007fa`00000000 f88007fa`a8f6ffff f88007fa`a9c2ffff f88007fa`aa2bffff : 0xf8800966`7c2cffff
fffff880`07faa606 f88007fa`00000000 : f88007fa`a8f6ffff f88007fa`a9c2ffff f88007fa`aa2bffff ffffff67`6980ffff : 0xf8800000`0003ffff
fffff880`07faa60e f88007fa`a8f6ffff : f88007fa`a9c2ffff f88007fa`aa2bffff ffffff67`6980ffff fa800bd9`9850ffff : 0xf88007fa`00000000
fffff880`07faa616 f88007fa`a9c2ffff : f88007fa`aa2bffff ffffff67`6980ffff fa800bd9`9850ffff f88007fa`a604ffff : 0xf88007fa`a8f6ffff
fffff880`07faa61e f88007fa`aa2bffff : ffffff67`6980ffff fa800bd9`9850ffff f88007fa`a604ffff 00000000`0000ffff : 0xf88007fa`a9c2ffff
fffff880`07faa626 ffffff67`6980ffff : fa800bd9`9850ffff f88007fa`a604ffff 00000000`0000ffff 01080000`00b10000 : 0xf88007fa`aa2bffff
fffff880`07faa62e fa800bd9`9850ffff : f88007fa`a604ffff 00000000`0000ffff 01080000`00b10000 ffff0000`0e994998 : 0xffffff67`6980ffff
fffff880`07faa636 f88007fa`a604ffff : 00000000`0000ffff 01080000`00b10000 ffff0000`0e994998 fa800bd9`9874ffff : 0xfa800bd9`9850ffff
fffff880`07faa63e 00000000`0000ffff : 01080000`00b10000 ffff0000`0e994998 fa800bd9`9874ffff fa000017`0000ffff : 0xf88007fa`a604ffff
fffff880`07faa646 01080000`00b10000 : ffff0000`0e994998 fa800bd9`9874ffff fa000017`0000ffff fffff880`0950f1ab : 0xffff
fffff880`07faa64e ffff0000`0e994998 : fa800bd9`9874ffff fa000017`0000ffff fffff880`0950f1ab fa800bd6`8000ffff : 0x01080000`00b10000
fffff880`07faa656 fa800bd9`9874ffff : fa000017`0000ffff fffff880`0950f1ab fa800bd6`8000ffff 00000000`00000001 : 0xffff0000`0e994998
fffff880`07faa65e fa000017`0000ffff : fffff880`0950f1ab fa800bd6`8000ffff 00000000`00000001 00003037`383200c0 : 0xfa800bd9`9874ffff
fffff880`07faa666 fffff880`0950f1ab : fa800bd6`8000ffff 00000000`00000001 00003037`383200c0 f8000000`00040007 : 0xfa000017`0000ffff
fffff880`07faa66e fa800bd6`8000ffff : 00000000`00000001 00003037`383200c0 f8000000`00040007 fa800bd9`99010000 : netr28ux+0xc81ab
fffff880`07faa676 00000000`00000001 : 00003037`383200c0 f8000000`00040007 fa800bd9`99010000 00010000`0003ffff : 0xfa800bd6`8000ffff
fffff880`07faa67e 00003037`383200c0 : f8000000`00040007 fa800bd9`99010000 00010000`0003ffff 00000000`00000000 : 0x1
fffff880`07faa686 f8000000`00040007 : fa800bd9`99010000 00010000`0003ffff 00000000`00000000 f88007fa`abb80000 : 0x00003037`383200c0
fffff880`07faa68e fa800bd9`99010000 : 00010000`0003ffff 00000000`00000000 f88007fa`abb80000 f8000000`0000ffff : 0xf8000000`00040007
fffff880`07faa696 00010000`0003ffff : 00000000`00000000 f88007fa`abb80000 f8000000`0000ffff f8800955`3337ffff : 0xfa800bd9`99010000
fffff880`07faa69e 00000000`00000000 : f88007fa`abb80000 f8000000`0000ffff f8800955`3337ffff 008007fa`abb8ffff : 0x00010000`0003ffff


STACK_COMMAND:  kb

FOLLOWUP_IP: 
netr28ux+cb64c
fffff880`0951264c 8b80a0be3200    mov     eax,dword ptr [rax+32BEA0h]

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  netr28ux+cb64c

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: netr28ux

IMAGE_NAME:  netr28ux.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  52e242d9

FAILURE_BUCKET_ID:  X64_0x1E_c0000005_R_netr28ux+cb64c

BUCKET_ID:  X64_0x1E_c0000005_R_netr28ux+cb64c

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x1e_c0000005_r_netr28ux+cb64c

FAILURE_ID_HASH:  {ab69c267-5f38-5269-a4f5-d60015b8651f}

Followup: MachineOwner
---------

3: kd> lmvm netr28ux
start             end                 module name
fffff880`09447000 fffff880`09691000   netr28ux T (no symbols)           
    Loaded symbol image file: netr28ux.sys
    Image path: netr28ux.sys
    Image name: netr28ux.sys
    Timestamp:        Fri Jan 24 16:09:21 2014 (52E242D9)
    CheckSum:         0024F054
    ImageSize:        0024A000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

JerryRr · 22 Sep 2014

Hi Arc,

Thank you for your help. I also apologize the delay in my response.

I updated all device drivers that you mentioned and made other recommended actions. I also tested "My Dell" hardware without any problem. I still have problem with Windows Product License. Please see my previous text and enclosed "Validation Status.pdf" file.

What about the other action that you mentioned, specially in the networking related area as well as with factory bloatware but also not properly maintained my Dell?

How can I validate my Windows license? Why BSOD still comes sometimes?

I will be very thankful for any help.

Arc · 23 Sep 2014

Sorry mate, but unfortunately the data you uploaded does not contain any crash dump. A lot of other necessary files are also missing there.

Attachment 334318

Better you try the Blue Screen of Death (BSOD) Posting Instructions again.