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Windows 7: User BSOD every few days

07 Aug 2014   #1
element2301

windows 7 pro x64
 
 
User BSOD every few days

I have a user that keeps getting a BSOD caused by fwpkclnt.sys. here is the debug info. Can anyone shed any light on this?


My System SpecsSystem Spec
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07 Aug 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi element2301.

Click on the button below ....



It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
28 Aug 2014   #3
element2301

windows 7 pro x64
 
 
Tons of HP Probook 650 crashing

We ordered new laptops and they are all crashing, I will attach the zip file. Any help appreciated
My System SpecsSystem Spec
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30 Aug 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Uninstall McAfee Using McAfee Removal Tool. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Then scan the system for possible virus infection with the following programs, it is needed for a safety reason.
Let us know the result.

Edit: Also Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus and the touchpad driver, SynTPEnh.
  5. Apply > OK
  6. Accept then restart.
_______________________________________
Code:
fffff880`09b703b8  fffff880`011b053eUnable to load image \SystemRoot\system32\drivers\mfehidk.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for mfehidk.sys
*** ERROR: Module load completed but symbols could not be loaded for mfehidk.sys
 mfehidk+0x6e53e






mwac.sys??? why?
My System SpecsSystem Spec
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 User BSOD every few days




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