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Windows 7: Multiple different BSODs over a span of roughly a year and a half.

07 Sep 2014   #11
Xileize

Windows 7 Professional
 
 

Hello again,

I received another BSOD today after not having one for a month. I was on holiday for 2 weeks though, so it has only been roughly 2 weeks of actual usage time, which is better than normal. This is the BSOD I received:

Code:
A problem has been detected and Windows has been shut down to prevent damage
to your computer.

The problem seems to be caused by the following file: fltmgr.sys

ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY

If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

Technical Information:

*** STOP: 0x000000fc (0xfffff880010dbdab, 0x8000000004042121, 0xfffff8800a6295f0, 
0x0000000000000002)

*** fltmgr.sys - Address 0xfffff880010902ec base at 0xfffff8800108c000 DateStamp 
0x4ce7929c



My System SpecsSystem Spec
.
07 Sep 2014   #12
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

My System SpecsSystem Spec
07 Sep 2014   #13
Xileize

Windows 7 Professional
 
 

I apologise, I didn't realise that I should do it that way every time. Please find the new file attached.
My System SpecsSystem Spec
.

07 Sep 2014   #14
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
BugCheck FC, {fffff880010dbdab, 8000000004042121, fffff8800a6295f0, 2}

Probably caused by : fileinfo.sys ( fileinfo!FIStreamGet+52 )

Followup: MachineOwner
---------
Stop 0xFC is a driver caused BSOD. It blames fileinfo.sys; which should not be the real culprit, but gives a sense that some driver monitoring the filesystem is causing the issue.

A deeper search shows that it is actually the Avast File System Driver.
Code:
fffff880`0a629450  fffff880`02961a98Unable to load image aswMonFlt.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswMonFlt.sys
*** ERROR: Module load completed but symbols could not be loaded for aswMonFlt.sys
 aswMonFlt+0x1ca98
Driver Reference Table - aswMonFlt.sys

Uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Let us know the result.
My System SpecsSystem Spec
10 Sep 2014   #15
Xileize

Windows 7 Professional
 
 

Hello,

Unfortunately, I've had 2 BSODs since your suggestion. The first one was before I uninstalled avast! using avastclear in sage mode, but that prompted me to uninstall it right away. I just had one 5 minutes ago with avast now uninstalled. I have attached the logs for you.

Thanks.
My System SpecsSystem Spec
10 Sep 2014   #16
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The bugcheck code keeps changing everytime. This time it did not catch any possible cause, too.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 consecutive passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

BTW, I did not like the way of your reply.
Quote:
Unfortunately, I've had 2 BSODs since your suggestion. The first one was before I uninstalled avast!
But for the time being I am overlooking it.
My System SpecsSystem Spec
12 Sep 2014   #17
Xileize

Windows 7 Professional
 
 

Hello,

I did run a memtest about 2 or so months ago and one of my 4 sticks were bad, so I got rid of the pair that had the bad one and got 2 new ones to replace them. Admittedly, I did not memtest the new sticks, so I will test those 2 and my other 2 tonight/tomorrow and get back to you with the results.

While I'm here, I have had another BSOD and a black screen that restarted itself with no BSOD since my last post. It seems that Final Fantasy XIV: A Realm Reborn makes them occur much more frequently, though that could be complete coincidence.

Please find another set of logs attached.
My System SpecsSystem Spec
13 Sep 2014   #18
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

I will prefer to know the report of the memtest86+ before any further troubleshooting.
My System SpecsSystem Spec
14 Sep 2014   #19
Xileize

Windows 7 Professional
 
 

Hello,

I have successfully carried out 11 passes of Memtest86+ with no errors. The results can be seen as such below:



I have also attached a new version of the logs as I have had some more BSODs lately. They definitely appear to have become more frequent lately since I've started playing Final Fantasy XIV, but like I said that may just be a coincidence.

EDIT: Playing games as a whole seems to exacerbate the issue. I think it's BSOD'd once while I've been away from the PC, and it doesn't very often when I'm just on Skype video chat etc. It's much more common when I'm playing more intensive games. For example, playing Diablo II or OpenTTD doesn't seem to cause a problem, whereas FFXIV, Tomb Raider and League of Legends do.

I've run Prime95 for 12 hours on my CPU and it didn't cause a problem and similarly I bought a new GPU quite a few months ago and tried that out because I thought it may have been a GPU/Driver issue but that doesn't seem to have made a difference either.
My System SpecsSystem Spec
19 Sep 2014   #20
Xileize

Windows 7 Professional
 
 

Had a few more BSODs since then, so just thought I'd share them with you.
My System SpecsSystem Spec
Reply

 Multiple different BSODs over a span of roughly a year and a half.




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