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Windows 7: BSOD - When I play video on Chrome

09 Aug 2014   #1
MLKn1

Windows 7 Home Premium SP1 64bit
 
 
BSOD - When I play video on Chrome

Hello,
first time happens starting a video on youtube.. now seems to not have problems with youtube..
but now happens with Vimeo!



Zip attached..

Please help me


My System SpecsSystem Spec
.
15 Aug 2014   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to the forum.

Seems like the BSOD was caused by the ATI drivers.

Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\USER\Downloads\Compressed\SF_09-08-2014\SF_09-08-2014\080914-43212-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Machine Name:
Kernel base = 0xfffff800`03a07000 PsLoadedModuleList = 0xfffff800`03c4a890
Debug session time: Sat Aug  9 15:51:07.638 2014 (UTC + 6:00)
System Uptime: 0 days 8:05:55.651
Loading Kernel Symbols
...............................................................
................................................................
...........................................
Loading User Symbols
Loading unloaded module list
.............
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 100000EA, {fffffa800415fb50, 0, 0, 0}

*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : dxgkrnl.sys ( dxgkrnl!TdrTimedOperationBugcheckOnTimeout+37 )

Followup: MachineOwner
---------

1: kd> lmvm atikmdag
start             end                 module name
fffff880`0405c000 fffff880`04681000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Wed Aug 19 22:11:34 2009 (4A8C2436)
    CheckSum:         005DB3C5
    ImageSize:        00625000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it to the latest version available. Global Provider of Innovative Graphics, Processors and Media Solutions | AMD

Also update the drivers in this list
 

SSPORT.sys Fri Aug 12 05:07:32 2005 (42FBDA34)
Samsung printer driver
http://www.carrona.org/drivers/driver.php?id=SSPORT.sys

MarvinBus64.sys Sat Sep 24 03:17:03 2005 (433470CF)
likely a part of Pinnacle Studio's Marvin Bus
http://www.carrona.org/drivers/drive...arvinBus64.sys

evsbc.sys Mon May 19 19:01:30 2008 (48317A2A)
Virtual Serial Bus Enumerator (Eltima Software)
http://www.carrona.org/drivers/driver.php?id=evsbc.sys

NTIDrvr.sys Wed Mar 25 09:09:39 2009 (49C9A073)
NTI CD-ROM Filter Driver by NewTech Infosystems (likely a part of Acer Empowering Technology)
http://www.carrona.org/drivers/drive...id=NTIDrvr.sys

DKbFltr.sys Thu Mar 26 09:15:42 2009 (49CAF35E)
Dritek Keyboard Filter driver
http://www.carrona.org/drivers/drive...id=DKbFltr.sys

UBHelper.sys Mon Apr 27 14:48:19 2009 (49F57153)
NTI CD &DVD-Maker or NTI Backup NOW! or NTI CD-Maker by NewTech Infosystems (usually in Acer Empowering Technology)
http://www.carrona.org/drivers/drive...d=UBHelper.sys

mwlPSDFilter.sys Tue Jun 2 16:07:30 2009 (4A24F9E2)
EgisTec Inc. Fingerprint Biometrics/MyWinLocker
http://www.carrona.org/drivers/drive...lPSDFilter.sys

mwlPSDNServ.sys Tue Jun 2 16:07:39 2009 (4A24F9EB)
EgisTec Inc. Fingerprint Biometrics/MyWinLocker
http://www.carrona.org/drivers/drive...wlPSDNServ.sys

mwlPSDVDisk.sys Tue Jun 2 16:15:29 2009 (4A24FBC1)
EgisTec Inc. Fingerprint Biometrics/MyWinLocker
http://www.carrona.org/drivers/drive...wlPSDVDisk.sys

iaStor.sys Fri Jun 5 07:53:40 2009 (4A287AA4)
Intel Storage drivers
http://www.carrona.org/drivers/driver.php?id=iaStor.sys

SynTP.sys Fri Jun 19 08:33:58 2009 (4A3AF916)
Synaptic Touch Pad Driver
http://www.carrona.org/drivers/driver.php?id=SynTP.sys


Sometimes drivers remain, not completely uninstalled. Follow this tutorial for complete removal of drivers of the particular program: How to Clean Left Over Driver Files with Driver SweeperPerform a Clean boot:Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
  • Click on the
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow
Full tutorial here:Check for heating issues using Speccy or HWMonitor. Upload a screen shot with either of the tools:
My System SpecsSystem Spec
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