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Windows 7: BSOD Driver Power State Failure 09F

13 Aug 2014   #11
technick

Colorado
 
 

The ASIX driver was JUST installed today, so I highly doubt that's the cause.
Unfortunately McAfee is our AV (ePO). For testing I can uninstall McAfee, however it can't be the perm. solution.
Thoughts?


My System SpecsSystem Spec
.
13 Aug 2014   #12
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Installed today, but still dates 2012? Its odd I have to say.

Uninstallation of McAfee is not a solution, but a precaution.

Now you enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
13 Aug 2014   #13
technick

Colorado
 
 

I'll give it a shot and will report back, soon.
My System SpecsSystem Spec
.

15 Aug 2014   #14
technick

Colorado
 
 

Here's a new dump from this morning, following DV enable. It's a different stop code than before.
https://onedrive.live.com/redir?resi...int=file%2cDMP
My System SpecsSystem Spec
15 Aug 2014   #15
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by technick View Post
Here's a new dump from this morning, following DV enable. It's a different stop code than before.
https://onedrive.live.com/redir?resi...int=file%2cDMP

Click on the button below ....



It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
15 Aug 2014   #16
technick

Colorado
 
 

Attached
My System SpecsSystem Spec
15 Aug 2014   #17
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Can you download the zip and check what it contained there?
My System SpecsSystem Spec
15 Aug 2014   #18
Ztruker

Windows 10 Pro X64
 
 

The dump points at mfeavfk.sys which belongs to McAfee.
My System SpecsSystem Spec
18 Aug 2014   #19
technick

Colorado
 
 

Sorry I haven't replied. I've run the DM Log Collector 4 times now, and this is the first time it didn't produce an empty folder. You'll find it attached.
Also, another BSOD again today.
I'm uninstalling McAfee as we speak (now an option as this machine has become our tester, and the user which it belonged to has a new machine...) and will report back if there are anymore BSOD.

Thanks for all your help, folks.
My System SpecsSystem Spec
18 Aug 2014   #20
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

It is Intel Smart Connect Technology.
Code:
BugCheck C9, {6, 103, fffff9800ba1adc0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\ISCTD64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ISCTD64.sys
*** ERROR: Module load completed but symbols could not be loaded for ISCTD64.sys
Probably caused by : ntkrnlmp.exe ( nt!IovCompleteRequest+c2 )

Followup: MachineOwner
---------
I'd recommend you to Clean Up Factory Bloatware, with a special reference to Point #13
Quote:
13. Consider a Clean Reinstall - Factory OEM Windows 7 which is often better than getting a new computer considering how pre-installed bloatware can corrupt Windows 7 even if it's completely cleaned up.
My System SpecsSystem Spec
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 BSOD Driver Power State Failure 09F




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