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#1
BSOD Driver Power State Failure 09F
Hi all,
We have a few Dell XPS 13 models using the Dell USB 3.0 docking stations, and are either freezing and causing a need for reboot, or they're simply BSOD.
I can't upload the dmp file, but I've tried to view it and it appears to be the ntkernelmp.exe, but I'm not sure which driver that is. The output is below:
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Fri 8/8/2014 9:12:40 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\MEMORY.DMP
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x9F (0x3, 0xFFFFFA80070B2A10, 0xFFFFF80000B9C3D8, 0xFFFFFA8007DF3900)
Error: DRIVER_POWER_STATE_FAILURE
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.