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Windows 7: BSOD - Blue Screen Viewer Highlighting "ntoskrnl.exe"

17 Aug 2014   #11
NylonBell

Windows 7 Home Premium 64 Bit
 
 

Okay. I was told to uninstall my hard drive but it won't uninstall, I think this computer is cursed.


My System SpecsSystem Spec
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17 Aug 2014   #12
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by NylonBell View Post
Crashed again! This time I was launching the DiskInfo programme from the second hard drive when my computer froze up and the windows from the hard drive vanished.
Quote   Quote: Originally Posted by NylonBell View Post
Okay. I was told to uninstall my hard drive but it won't uninstall, I think this computer is cursed.
Your observation matches with my intuition that the issue is caused by the storage failure. But not finding anything to blame it directly, other that your observed events.

1. If you apply the SATA cables on different ports of the motherboard, does the issue continues as the same? Let us know.

Also, your another observation is right, too. The WiFi adapter is also failing.
Quote:
Event[44193]:
Log Name: System
Source: Microsoft-Windows-WLAN-AutoConfig
Date: 2014-08-17T16:58:44.393
Event ID: 10000
Task: N/A
Level: Error
Opcode: Info
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: Innes-PC-05-14
Description:
WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\system32\Rtlihvs.dll
Error Code: 126
It is the Realtek RTL8192DU Wireless LAN 802.11n USB 2.0 Network Adapter. Search for any possible update from Realtek

But, as storage and network are simultaneously failing, it indicates to something bad.

2. Scan the system for possible virus infection with the following programs.
3. Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Let us know these three results.
My System SpecsSystem Spec
17 Aug 2014   #13
NylonBell

Windows 7 Home Premium 64 Bit
 
 

Okay thanks for the response. I have ran both Anti-Rootkit utility TDSSKiller and Windows Defender Offline, both found no problems, I also ran my Malwarebytes Anti-Malware and it found no problems, so I don't think I have a virus but I'm glad I've done some different scans to be sure.

I will do the Memtest tonight and post back the results tomorrow morning. I'll also change the SATA cables and see if the BSOD continue. Just finding it a bit bizarre I had none yesterday and then today I had 5!
My System SpecsSystem Spec
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18 Aug 2014   #14
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Dont forget to search for updates to the network adapter, too.
My System SpecsSystem Spec
19 Aug 2014   #15
NylonBell

Windows 7 Home Premium 64 Bit
 
 

Okay so I have done everything and I haven't had a BSOD in two days! I'm not quite sure what the problem was as all the scans came back clean and my network adapter was up-to-date. The MemTest was done over night and had had no 'fails' when I woke up.
My System SpecsSystem Spec
20 Aug 2014   #16
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Wait and observe the situation for a few more days. Let us know how it is running.
My System SpecsSystem Spec
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 BSOD - Blue Screen Viewer Highlighting "ntoskrnl.exe"




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